Job - IT Administrator -Riyadh - Saudi Arabia - Saudi Arabia - Saudi Electronic Trading Company - 2 to 8 years of experience - Jobs Gulf
Saudi Electronic Trading Company
 
Since its inception, SETRA has grown considerably to become a leading solution provider in all areas of electrical, computer, and mechanical engineering. We owe our success to our vast and diversified range of products, expert knowledge of the markets and a reputation for superior customer satisfaction.


With our head office in Riyadh, the capital of the Kingdom of Saudi Arabia, SETRA has further expanded its reach to Jeddah, Al Madina, and Al-Khobar, covering the four most important areas in the Kingdom.
Job Details
Position IT Administrator
Industry Type IT - Hardware & Networking
Functional Area IT - Hardware
Location of Job Riyadh - Saudi Arabia
Job Description Overview A help desk administrator is an information and assistance resource that troubleshoots problems with computers or similar products. Corporations often provide help desk support to their customers via a toll-free number, website and/or e-mail.


Responsibilities & Duties  Analyzing system logs and identifying potential issues with computer systems.
 Introducing and integrating new technologies into existing data center environments.
 Performing routine audits of systems and software.
 Performing backups.
 Applying operating system updates, patches, and configuration changes.
 Installing and configuring new hardware and software.
 Adding, removing, or updating user account information, resetting passwords, etc.
 Answering technical queries.
 Responsibility for security.
 Responsibility for documenting the configuration of the system.
 Troubleshooting any reported problems.
 System performance tuning.
 Ensuring that the network infrastructure is up and running.
 
Desired Candidate's Profile
Profile Qualifications  Able to work independently and efficiently to meet deadlines.
 Able to promptly answer support related email, phone calls and other electronic communications.
 Self motivated, detail-oriented and organized.
 Experience with hardware and software issues.
 Proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers.
 Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
 Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
 Be ready to assist faculty and staff with IT related problems when called upon
 Track, prioritize and document requests using an IT support request system
Experience 2 - 8 years
Education Basic - Bachelor of Science , Bachelor of Technology/Engineering , Bachelors in Computer Application ( Computers )
Nationality Any Nationality
Gender Any
 
Contact Details
Name - HR manager

Keywords: IT Administrator, helpdesk Administrator, IT support, help desk administrator

  
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