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Account Manager

eSpace

Posted on November 8, 2019

2 - 3 years Alexandria - Egypt

Bachelor of Business Administration(Management). Any Nationality

Opening 01

Job Description

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Reports to Business Development Manager.
• Build and maintain trusted, strong, long-lasting customer relationships.
• Act as a customer advocate with a focus on improving the experience.
• Develop new business with existing customers and/or identify areas of improvement.
• Assist with challenging customers requests or issue escalations as needed.
• Work with Delivery Manager to guarantee customer satisfaction with deliverables.
• Assist Finance team with the invoicing cycle.
• Liaise between customer and internal teams.
• Prepare reports on account status.
job requirements
More than 2 years
Not Specified at least
Computer Software Information Technology Services


IT - Software Services

Administration

Desired Candidate Profile

BA/BS degree in Business Administration, Sales, or relevant field.
• Proven 2 years work experience as an Account Manager preferable to be in the software industry
• Proven ability to manage multiple account management projects at a time, while maintaining sharp attention to detail.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization.
• Have the capability to move customer conversations forward and lead conversations to a successful outcome.
• Strong verbal and written business communication skills in both Arabic & English.
• Excellent listening, negotiation and presentation abilities.
• Self-motivated and able to thrive in a results-driven environment.

Keywords

Account Manager

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eSpace


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