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Account Manager

R2S Logistics

Posted on October 9, 2019

2 - 3 years Cairo - Egypt

Bachelor of Commerce(Commerce). Any Nationality

Opening 01

Job Description

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Job Overview:
• An account manager is a liaison between the company and its clients. He/ She oversees the company-client relationship, determining clients needs what they re looking to achieve short-term and long-term and ensuring the company delivers.
Responsibilities and Duties:
• Serve as the lead point of contact for all merchants account management matters.
• Receive calls from clients or merchants working with us to serve all their inquiries.
• Handle all client complains through all company channels. (calls, Social Media .. etc)
• Solve all clients complains in a proper way.
• Responsible for making sure clients needs are met and their voices are heard while coordinating with others and fulfilling the contractual day-to-day duties.
• Foster client relationships; work with the sales team to prepare presentations and sales pitches.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Build and maintain strong, long-lasting client relationships.
• Educate customers on the latest developments and trends.
• Responsible for delivery follow up and success rate reports.
• Communicate with the operations team to push up delivery.
job requirements
2 to 3 years
Not Specified at least
Logistics and Supply Chain


Accounts / Taxation / Audit / Company Secretary

Desired Candidate Profile

Education:
• BA degree in any relevant field.
Experience:
• 2 - 3 Years of experience in Customer Service or account management.
Skills:
• High Interpersonal & Communication skills
• Excellent command of English.
• Good relations with vendors.
• Strong Personality and decision-makers.
• An ability to analyze quantitatively, and problem-solve.
• Demonstrated ability to perform well in a highly dynamic, rapidly changing environment.

Keywords

Account Manager

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R2S Logistics




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