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Account Manager


Posted on November 6, 2019

5 - 6 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

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Job Description

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about the role
The Account manager will coordinate, manage and lead the overall relation within his portfolio accounts regarding the voice and mobile services products. He will be leading all these operations: sales, trading, delivery, after-sales, legal, service management, collection and in particular:
Responsibilities :
• Develop and responsible for revenue, margin and growth for Existing and new clients
• Develop new partnerships and foster alliances with strategic partners
• Negotiate and source competitive regional termination rates and trading deals
• Feed marketing with market intelligence with regards to pricing & new products
• Grow IC footprint in the ME region for voice and mobile service
• Develop, implement and manage plans, budget & targets in line with OIC strategy
• Coordinate with other group members like OBS and Wholesale LoB to ensure synchronized interaction with the major carriers in the region
Key results area
Lead and drive sales on a day to day basis to achieve financial and sales targets (Target revenue +30M ). In most cases, the carriers in the AM portfolio are not only IC customers but also its providers and competitors, adding thus a particular level of complexity to the business relationships management
Scope and Profile
• Have a proven track record of delivering both tactical and strategic solutions to manage the bilateral relationship and selling to telecom operators worldwide
• Develops the revenue and margin for Voice and Mobile service business
• Supports sales of other IC product portfolio in collaboration with specialist sales
• Develop existing account, prospect and signs new agreements (SMS A2P, IPX, ITFS )
• Coordinate with Revenue Assurance & Credit Management to curb illegal termination and fraud detection
• Monitor & follow billing, reconciliations in view of timely settlements
• Debt recovery through purchase activity and interaction with customer finance
• Lead on all issues relating to international route management and trade business
• Evaluate international routing to ensure efficient use of capacity
• Plan and design new international routing plan with the aim of minimizing cost and support other sales areas
• Knowledge of Contracts and Tenders Fundamentals
• Understanding and Application of Tariff/Trading Agreements
• Knowledge of International Administration Tariffs & Conversion Rate

Telecom / ISP

Accounts / Taxation / Audit / Company Secretary

Desired Candidate Profile

about you
• +5 years experience in the Telecom Wholesale Market and preferably in Middle-East and/or Asia region
• +3 years experience of working on voice and mobile services products within the wholesale market
• Technical and/or Business Master degree
• Fluent in English and Arabic, French is a plus
• Be able to rapidly demonstrate sale/negotiation skills with strategic accounts in a very competitive and challenging international environment
• Excellent strategic skills and ability to translate strategy into a Sales plan
• Extensive and high level network in the wholesale industry
• Strong target orientation and motivation
• Sound knowledge of Business Financials
• People management skills
• Be highly flexible in the team taking other responsibilities and initiatives
• Team players with experience or ability to work in a multi-cultural environment
• Being autonomous to manage workload in order to meet the deadlines and the specified objectives
• high contract responsibilities are engaged


Account Manager


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Located in Al Dhafra Region, Abu Dhabi, Nawah Energy Company is the leading nuclear operator, contributing to the UAE’s civil nuclear program. The company was founded in 2016 as a subsidiary of Emirates Nuclear Energy Corporation (ENEC). It is a result of the joint venture between ENEC and Kore a Electric Power Corporation (KEPCO). Nawah Energy Company ensures adherence to the highest international standards of safety, quality and security, while maintaining operational transparency. Nawah plans to generate 5,300 megawatts of low-carbon electricity from 2020, and meet around 1/4th of the total electricity requirements of the UAE, while improving the quality of life.

Nawah Energy Company aims to protect the UAE environment by reducing carbon dioxide emissions by 12 million tons annually. It is a multinational, multicultural and Emirati-led company, which provides a dynamic work environment to top national and international talent and offer them with opportunities to grow. The company looks out for qualified and dedicated professionals with the ability to perform well as per the business requirements. Offering competitive remunerations and a good word environment to cater to the dynamic requirements of the esteemed clients, Nawah Energy Company aims at building a multi-skilled workforce.

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