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Account Manager Lebanon


Posted on October 11, 2019

3 - 4 years Lebanon - Lebanon

Bachelor of Commerce(Commerce). Any Nationality

Opening 01

Job Description

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-Under general supervision, responsible for interfacing with customers prior to and/or after sale
-Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner
-Pre-Sale: analysis of customer inquiries to determine appropriate product literature and pricing schedules; influencing production and shipping schedules; recommending price changes based on company/customer relationship; recognizing new business opportunities
-Post-Sale: resolving production scheduling, shipping or invoicing problems; determining validity of warranty claims and scheduling repair resources; changing production and shipping schedules; and recognizing add-on business opportunities
-Provides account management, service and consulting to existing, new and conversion clients, includes selling products/services/solutions to benefit the customer and increase productivity
-Establish and manage an effective business relationship with customers/associates via innovative strategies to maximize sales and/or bookings
-Product positioning to internal and external customers
-Recommends changes in policies and procedures in order to maximize revenue generation and manage account margin.
-Monitors campaign performance and provides the client with recommendations for optimization.
-Establishes positive relationship and results in order to solidify renewal opportunities.
-Any other duty assigned by the Area/Country Manager
Job Requirements 13;
-Bachelor degree required
-Minimum 3 years related work experience preferred
-Good understanding of the travel distribution industry and/or IT
-Experience with GDS
-Experience in managing business relationships and driving growth with customers
-Experience creating presentations and conducting webinars
-Experience with presenting company story and products to a customer and measuring customer success
-Experience in up-selling products to customers and reaching sales goals
-Experience with negotiating contracts/pricing
-Strong time management, multi-tasking, and organizational skills
-Strong communication skills (written and verbal).
-Strong interpersonal skills, internal and external, and ability to communicate at all levels.
-Foreign language skills considered a plus (preferably Arabic)
-Other requiments might be requested if nessasry

IT - Software Services

Sales / Business Development


Account Manager Lebanon


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