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Account Manager

Hill Knowlton Strategies

Posted on October 21, 2019

5 - 6 years Riyadh - Saudi Arabia

Bachelor of Commerce(Commerce). Any Nationality

Opening 01

Job Description

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Description
Position at Hill Knowlton Strategies
The Account Manager at Hill Knowlton Strategies (H K) has a pivotal role in the account team and requires an overall increase in the level of accountability. This role is a transition from execution to responsibility for the bigger picture , including management and oversight of multiple projects/accounts in a portfolio.
You will be the client s first port of call for daily updates, advice and knowledge, through which you should aim to transition in perception from an implementer to trusted consultant status.
At this level, you need to demonstrate emerging management skills, be confident in leading the day to day activity on multiple accounts and focus on building excellent client and team relationships.
You will be entrusted with planning, management and delivery of projects across social and traditional media platforms with support from the senior account lead. This includes responsibility for team allocation to tasks, delivery to deadlines, maintaining a close eye on quality control and keeping the client fully up to date on activity.
At this level, you will be able to:
Consulting
Manage multiple accounts independently and effectively own mid level relationships with clients and stakeholders
Independently prepare for, drive and manage follow up to regular client meetings
Demonstrate a clear understanding and interest in client business/es and sector/s, including influencer, audience and stakeholder insight
Keep abreast of current affairs, industry issues and trends, relating them to client situations
Demonstrate creative and strategic thinking through development of integrated creative campaigns
Be passionate for storytelling, and proactively shape and pitch compelling creative but strategically relevant content ideas for clients
Take an active role in the account planning process from concept to developing a written project proposal and pitching to client; seek opportunities to cross sell ideas or partnership opportunities across clients
Demonstrate the ability to take a creative idea across all channels; earned, owned, shared and paid
Lead key media, influencer and stakeholder relationships on behalf of your client/s and offer counsel on such relations to clients and colleagues
Be confident in building the digital element into strategy, planning and execution; including mentoring teams and advising clients on community management and influencer engagement
Demonstrate ability to brief and support H K teams in delivery of creative content across media including design, photography and video
Continue development of language skills for Arabic consultants; including expertise in originating core content for different platforms, localising materials to the Arabic language and audience, and working with the translation team to improve client ready content
Showcase strong and compelling presentation skills
Maintain a high standard of writing, both personally and among junior team, by displaying/facilitating sharp editing skills and coaching individuals
Manage quality control and ensures client approvals are obtained on all appropriate activities
Effectively build relationships and serve as client liaison across H K network teams to deliver consistently high quality work across geographies
Maintain and grow media and influencer relationships, actively introduce colleagues and clients to influential contact
People
Provide day to day supervision of SAEs, AEs, Team Assistants and interns
Manage and motivate the team, coach/train junior members of staff, contribute to the internal training programme and ensure individuals have the right skills for the team to work together effectively
Provide fair and real time feedback, and encourage improved performance in others
Delegate effectively and know when to escalate issues to senior team members
Act as a H K ambassador internally and externally
Be accountable to the team and clients by managing time effectively, meeting deadlines, paying attention to detail Business Acumen
Display knowledge and understanding of client contract and be responsible for management of monthly deliverables and activity reports
Demonstrate financial accountability, beginning to take responsibility for managing client budgets, resourcing, invoicing and debt
Business Acumen
Display knowledge and understanding of client contract and be responsible for management of monthly deliverables and activity reports
Demonstrate financial accountability, beginning to take responsibility for managing client budgets, resourcing, invoicing and debt
Be aware of H K s offer, additional services, MENAT and global network; and be able to clearly articulate H K s positioning narrative
Contribute to the external marketing activity of H K Strategies
Identify incremental business opportunities on existing accounts
Play an active role in new business; assist in preparation of new business proposals,take an initial brief for small/mid sized new business opportunities and participate in presentations
Build a strong professional network, expanding media, influencer and industry contacts
Demonstrate emerging leadership skills
Be familiar with H Ks social media policy and professional practices
PROFESSIONAL DEVELOPMENT
Establish sector or discipline focus and develop professional reputation in this area
Elevate level of client relationships; independently lead strategy, planning and management of client activity and teams
Increase understanding of business finances and take greater responsibility for profitability on accounts
Grow involvement and role in business development activity
Develop a coaching/mentoring approach to junior colleagues
Identify and discuss long term career goals with Line Manager
Develop presence/gravitas and demonstrate professional behaviour at all times
Complete mandatory training courses for progression to next level
QUALIFICATIONS:
University degree
5 years agency experience
Excellent written and oral communication skills
Proven presentation and planning capabilities
Ability to multi task and work in a team environment
Bilingual is an asset


Accounts / Taxation / Audit / Company Secretary

Keywords

Account Manager

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Hill Knowlton Strategies


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