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Account Manager/ Sales

http://www.visp.net.lb

5 - 6 years Lebanon - Lebanon

Bachelor of Business Administration(Management). Any Nationality


, Posted on June 7, 2018 1 Opening

Job Description

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Key Responsibilities:
Provide a high standard of service to existing VISP customers while working to expand client base via referrals and other prospecting activities
Follow up on leads to assess customer needs and resources and recommend the appropriate products and service solutions.
Ensure that strong long-term customer relationships are created by providing personalized value-added services and experiences.
Develop written proposals, offerings, quotes, etc.
Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
Focusing on growing and developing existing VISP clients, together with generating new business
Meet quality and performance KPIs with the achievement sales targets set by the management.
Take overall responsibility for all aspects of the sales process.
Manage end to end relation with VISP customers.
Act as the first point of contact for VISP customers, to answer queries and provide information about various services and products.
Follow-up on more complex queries with the appropriate operational staff and ensure that the customer is provided the information in a timely manner.
Follow-up with new and existing VISP subscribers to ensure that the service is meeting expectations and takes all opportunities to increase sales volume.
Receive payments for monthly bills and new subscriptions, provide receipts and carry out a daily reconciliation prior to forwarding to Finance.
Support other team members who have personal contacts to deal with high profile clients. Also provide assistance on technical issues and relationship management, as required.
Consistently demonstrate a high level of teamwork through working cooperatively and effectively with other internal and external stakeholders.
Maintain knowledge of all VISP products and services
Create detailed or brief reports and presentations about the status of their accounts and business update
Qualifications:
Bachelor degree in Business or a related discipline from a recognized institution.
Strong account management and relationship building skills
Highly self-motivated
Fluency in written and verbal English and Arabic.
Good communication, planning and organizational skills.
Strong interpersonal and relationship management skills.
Ability to observe strict levels of confidentiality and discretion
Strong customer service ethic
MS Office.
Good general knowledge about telecommunications products and services
Experience:
5 years experience in a sales role. At least 3 of which should be negotiating with senior level decision makers
Experience working on complex deals with a proven track record in winning business and closing market opportunities.
Experience of managing elite clientele


Industry Type : IT - Software Services
Functional Area : Sales / Business Development

Keywords

Customer service Account management Relationship management Relationship building MS Office Sales process Operations Reconciliation Accounts Manager Sales Value added services

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http://www.visp.net.lb


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Website https://www.hirelebanese.com/jobdetails.aspx?id=154106


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