Account Support Representative

Sensia, Inc.

Job Description

Roles & Responsibilities

Desired Candidate Profile

We are also looking for the best of the best to join our team. If you have top-tier talent with a collaborative mindset, exceptional problem-solving skills, and the ability to generate innovative, out-of-the-box solutions. We would love to have you join our team!

Key Responsibilities:

• Oversee the timely collection of payments from customers while maintaining positive client relationships.
• Monitor and follow up on registration processes to ensure timely completion and accuracy.
• Maintain up-to-date knowledge of local regulations and ensure company activities are in full compliance.
• Prepare and maintain accurate financial and administrative records related to collections and registration.
• Collaborate with finance and operations teams to streamline compliance procedures and improve efficiency.
• Escalate issues to management, when necessary, particularly in cases of delayed payments or regulatory

Interpersonal Skills

• Clear communication
• Arabic is mandatory
• Active listening and understanding of the business needs and requirements
• Team collaboration internally and externally
• Problem solving
• Attention to detail
• Data and record management
• Compliance and Policy Adherence
• Relationship building with the employees and customers

Qualifications:

• Degree in Finance
• Arabic language is mandatory

• 2-3 years of relevant experience required
• Microsoft 365 skills are essential
• Proven experience in collections, compliance, or administrative coordination.