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Acs Fmw Delivery Engineer

Oracle

5 - 10 years Riyadh - Saudi Arabia

Any Graduation. Any Nationality


, Posted on May 17, 2018 1 Opening

Job Description

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*As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor*s and Master*s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools.
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary
verification, professional references, education verification and professional qualifications and memberships (if applicable).


Industry Type : IT - Software Services
Functional Area : IT Software

Desired Candidate Profile

*
Preferred Qualifications
An experienced technical professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to setup, configure, operate, and integrate Oracle products and technology to meet customer needs.
Demonstrates expertise to deliver technical solutions on moderately complex customer engagements. May act as the team lead on projects.
Detailed Description
Weblogic-11g /12c Application Server Installation, Configuration, Administration & Troubleshooting
Hands on experience with WebLogic clustering & advanced configurations
Familiar with SSO/OAM integrations and implementations.
SOA Suite administration (BPEL & WSM)
Oracle Identity and Access Management IDM administration & troubleshooting (OID, OAM, OIM, OAAM, OPAM, OIF, ESSO)
Oracle OIM Connector configuration
Hands-on experience and Knowledge of Oracle Enterprise Manager (EM) 11g & 12c or 13c
LINUX/UNIX systems administration & good skill of shell scripting, perl, python & WLST
Oracle DB Knowledge - User and basic DBA skills using SQL*Plus, checking listener and related troubleshooting
Proven technical troubleshooting skill with drive-in skill of leading and resolving hard issues
Excellent communication and documentation skills
Highly motivated and to work in team & deliver without close supervision
Upgrade Oracle fusion Middleware products
Experience with Oracle WebCenter Content integration (E-business Suite PeopleSoft Siebel SAP WebCenter Portal BPEL work flow custom applications)
Experience with Oracle WebCenter Portal Technical skills
Use Oracle Service Oriented Architecture (SOA) is to develop Enterprise applications, with good knowledge of SOA Suite Components, tuning & governance.
Experience with of using BPEL and OSB
Experience with JMS Queues
HA deployment for FMW components
FMW components troubleshooting and performance tuning
Knowledge in OBIEE (installation, Configuration, Customization)
Experienced in tuning application performance at different levels (OS, JVM, WebLogic, Clustering, Network parameters and etc.)
Oracle ExaLogic and virtualization experience is plus.
.
Desired Profile :
Strong English written/verbal communications
Advanced level of expertise in Oracle FMW Administration.
Excellent Technical Troubleshooting experience
Excellent Technical in Oracle IDM components Integration and Configuration
Good experience in WebLogic, JMS, Topology configuration, XML, Xquery, SOAP, Web Services
Familiarity with Virtualization, especially Oracle VM.
Inter personal skills.
Self-motivated individual who works well in a team environment and mentor the team.
Willing to travel to customer sites across globe on a regular basis.
Experience in working as part of Global/ Matrixed/ Virtual teams. Strong interpersonal skills.
Self-driven. Ability to work under minimal supervision.
Excellent Analytical skills.
Any Oracle certification is an advantage but not mandatory.
TOGAF and ITIL certifications would be preferable.
Experience Desired : 5 to 10 years
5-10 years of overall experience in relevant technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
Educational Qualifications : B. Tech/B.E./BCA/Diploma in Computers, Information Technology or equivalent
Detailed Description and Job Requirements
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As an delivery Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Delivery Engineer is sought by customers and Oracle employees to provide expert technical advice.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction.

Keywords

Unix Sap Linux Xml Perl Weblogic Peoplesoft Siebel Soa Shell Scripting

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Through the years, the company has been recognized by its partners, users, trade publications and the technology industry with several awards for its outstanding business practices and offerings. At Oracle, career opportunities are ample for the talented and dedicated people who want to help the organization’s customers around the globe. The company employs over 135,000 employees around the globe, including 18,000 consulting experts, 40,000 developers and engineers, and 16,000 support personnel. The organization offers an excellent opportunity to work in a diverse and flexible culture and experience the unmatched benefits such as training, development and learning opportunities to grow at all the levels of career.

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