Activity Manager Concentrix Corporation

Your mission:  

As an activity manager, you will play a key role through the following missions:

• Monitoring of financial and non-financial indicators: revenue, profitability, margin, volume, quality, customer satisfaction
• Production forecasting management
• Proposal and implementation of high-impact action plans to improve margins and production results
• Budget preparation and monitoring
• Managing relationships with client-initiators: steering and production committees
• Managing a team of project managers/senior project managers: monitoring individual and collective performance, implementing actions necessary for recruitment and skills development of employees
• Maintaining a good social climate
• Development of established client accounts and prospects
• Managing the launch of new activities
• Alert management (dropped traffic, poor quality, technical incidents): implementation of action plans, monitoring of resolution, communication with account management and the client
• Cross-functional collaboration with managers of the same account, located in the various Concentrix subsidiaries around the world

What we offer you

At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:

• Opportunities for growth, in an ethical and equitable manner
• Opportunities for professional development
• An attractive compensation package including a periodic performance bonus
• Exceptional employee benefits:
  • Health insurance
  • Supplementary pension after one year of seniority in the company and subscription
  • Reduced-price catering service
  • Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).
  • Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy

Ready to take on the challenge? Join the Concentrix adventure, where innovation, operational excellence and employee well-being come together!