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Administrative Staff

Client of Eshfa.com

Posted on July 6, 2018

1 - 2 years Sharjah - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Administrative Staff Jobs Vacancy ,We are looking for experienced and talented Administrative Staff for Sharjah. Category Administrative Jobs.
Job Description:
• Receives customer requests and inquiries via phone, email and instant messenger
• Creates, monitors, updates, and closes employee profiles within the Customer s travel and expense database
• Performs necessary research and analysis using various tools including Concur, Citibank and the internet.
• Understands and effectively communicates Customer s policies to external customers.
• Troubleshoots and resolves customer Concur and expense related issues
• Escalates these issues to management as needed to ensure timely resolution.
• Maintains related files and control records in accordance with Customer internal controls.
• Interacts on a regular basis with all levels of employees within Customer organization
• Assists Customers with reconciling their corporate card accounts and other financial transactions as needed.
• Provides excellent customer service while assisting and training both internal and external customers.


Administration

Desired Candidate Profile


• Intermediate to advanced knowledge of Microsoft Outlook, Excel and Word.
• Associates degree or comparable work experience.
• Previous Customer Care and/or Technical Support experience preferred.
• Demonstrated ability to provide the highest level of customer service using effective verbal and written communication skills.
• Excellent attention to detail.
• Excellent analytical and organizational skills with the ability to recognize discrepancies.

Keywords

Customer Service Technical Support Analytical Administration Staff Ms Outlook Reconciliation Management Corporate Finance Database

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Client of Eshfa.com


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Website http://eshfa.com/job/administrative-staff-jobs-sharjah/


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