Guest Experience Admin Role SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

Key Competencies and Expectations

• High Emotional Intelligence: Ability to stay composed under pressure and tactfully manage sensitive communications and VIP interactions.
• Project Management: Proven experience supporting large-scale events or high-profile projects with strong planning, tracking, and reporting skills.
• Executive-Level Administration: Efficient management of calendars, logistics, and documentation for senior management while handling confidential information with discretion.
• Operational Agility: Ability to work across multiple priorities, shift focus quickly, and handle last-minute changes with a solution-oriented mindset.
• Stakeholder Coordination: Liaise effectively with cross-functional teams, vendors, and external stakeholders to ensure seamless event and guest operations.

Key Responsibilities

• Provide high-level administrative support to the Guest Experience Director and broader team
• Coordinate and track departmental projects, timelines, and deliverables
• Maintain organized documentation, meeting notes, task trackers, and follow-ups
• Support event-related logistics and protocol coordination
• Prepare reports, presentations, and official correspondence in both Arabic and English
• Serve as the go-to contact for internal and external communications for the department