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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Essential Functions/Core Responsibilities
Communicate effectively with individuals/teams in the program to ensure high quality and timely resolution
Clarify customer requirements; probe for and confirm understanding of requirements or problem
Utilize standard procedures when resolving customer issues or performing research
Prepare complete and accurate work including appropriately notating accounts as required
Maintain basic knowledge of client products and/or services
Operate computer to key and/or verify information
Desired Candidate Profile
Basic computer navigation skills and PC Knowledge
Ability to effectively communicate, both written and verbally
Dependable with proficient attention to detail
Tolerance for repetitive work in a fast-paced, high production work environment
Ability to work as a team member, as well as independently
Able to rotate shifts, as needed
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Advisor- Transaction Processing
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Concentrix Corporation
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.