After Sales Manager - Automotive MATGR For Engineering And Trading Posted on May 30, 2018 10 - 11 years Cairo - Egypt Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Main Duties:• Build, lead, motivate and develop a highly successful team that achieves its objectives• To manage all Service and Technical aspects for the full range of product with the objective of achieving the set targets.• To assist with the facilitation and implementation of after sales marketing related activities and the retail network and ensure that all activities are coherent in direction.• Assist with after-sales related market research and recommend improvement measures with the aim of continuously enhancing customer satisfaction with after sales service.• Formulate department budget, conduct operative planning, develop and use various reporting tools to facilitate the department planning and controlling.• Plan, develop, and monitor dealer service and parts network.• Assist with the updating of service and parts standards as necessary, reviewed once a year.• Administer and manage all aspects of customer and dealer complaints• Deal with any customer complaints pertaining to product reliability, assist dealers and customers alike to find resolutions to these complaints.• Enhance customer satisfaction by providing effective training to retail network and resolving technical problems. Company Industry Engineering Design & Consulting Department/Functional Area Sales / Business Development Desired Candidate Profile 10 years experience• Proven Management / Team Leader skills• Comfortable with team coaching and communications• Excellent customer care Keywords Customer service Market research Automotive Reporting tools After sales service Customer satisfaction Customer complaints Management Training Networking REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People also searched for Sales Manager Jobs Business Development Manager Jobs Sales Executive Jobs Sales Jobs After Sales Service Jobs Team Leading Skills Jobs Customer Service Jobs MATGR For Engineering And Trading About this CompanyBeing in the Egyptian market for over 10 years, Matgr started its business in the electric golf cars industry by being the sole agent of e-Car, and across the years we expanded our product line to include All Terrain Vehicles (ATVs) and Quads, Electric Scooters, Gas Scooters,.. .(More)Industry:AutomotiveBusiness Services - OtherEngineering ServicesSee all Careers and Jobs at MATGR For Engineering And Trading More View Contact Details Contact Name/ Designation: - Website https://wuzzuf.net/jobs/p/131470-After-Sales-Manager---Automotive-MATGR-For-Engineering-And-Trading-Cairo-Egypt Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?