Agent Guest Services OGH. (Temporary Contract) Oman Air Posted on December 3, 2019 2 - 4 years Oman - Oman Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB OperationsMeet and Assist• Carry out meet and assist functions as detailed in working guidelinesGuest Handling• Familiarize with airline procedures and go through the PNL for self-briefing of the flight status and special requirement such as seating, incapacitated passengers, UM etc. subsequently check-in passengers according to their travel destination and the airlines as per their travel itinerary ensuring valid travel to their destination.• Check validity of the ticket and flight date/class/status• Check visa for destination and comply with checks of local resident card rule as applicable• Check to ensure if the Checked-In baggage is under recommended level of weight and take necessary action steps if overweight. Comply with minimum weight per bag restriction and advise the passenger for required action.• Issue excess baggage ticket when the totals exceed the allowed limit as stipulated by the Airline. Communicate to the passenger and direct him to the cashier for payment of excess baggage and obtaining boarding card.• Tag the bags to the final destination and advise the passenger of the details.• For passengers traveling with live animals, check for clearance certificate, VET certificate along with cage/ and ensure if Airline regulation permits acceptance• For all unaccompanied minors, pregnant ladies, incapacitated passengers check if proper certificates are available and valid prior to acceptance• Ensure passenger seating is carried out according to the requests and as per guidelines of the airline for special category passenger seating• Enter all accurate details in the system for the relevant section to prepare applicable flight documentation• Communicate to the passenger of and discrepancy of travel document/non availability of request seat and reason/booking status discrepancy and direct him to contact the airline personal /ticket counter when applicable• Enter details such as API entry when they are entered while at booking• Advise the passenger of the flight number/boarding gate/time while handing back the ticket and boarding card in preparation for his departure.• Correctly boarding guests at the boarding gates and complying with the procedures (Document verification and guest assessment)• Addressing irregularities to the supervisor on shift when identified• Complying with security procedures of the airport• Handling of transfer guests and conducting functions at the Airport transfer desk• Conducting arrival duties and assisting with the arrival procedures• Complying with the VIP processes and conducting the duties as per the VIP handling procedure. Company Industry Airlines / Aviation Department/Functional Area Chefs / F&B / Housekeeping / Front Desk Desired Candidate Profile Fresh Two years college diploma in a related discipline.OR IATA specialized course with Secondary School Certificate.Relevant work experience will be advantage, preferably in a hospitality / travel or customer service industry. Keywords Agent Guest Services OGH. (Temporary Contract) REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Guest Service Agent Jobs also searched Guest Service Agent Jobs Hotel Jobs Ticketing Jobs Travel Jobs Customer Service Jobs Guest Handling Jobs Service Industry Jobs Oman Air Founded in the year 1993, Oman Air started off as a regional player in Oman’s civil aviation sector. Due to its massive growth over the years, the organization has established itself as the flagship carrier of the Sultanate of Oman and has even earned the titles of being a 4-Star Airline. Oman Air has played a major role in making Muscat a major traffic hub in the Middle East providing a boost to commercial, industrial and tourism activities. As a full-fledged commercial airline, the Oman Air fleet consists of modern and fuel- efficient aircraft with aesthetically designed interiors. Each aircraft comes with ultra- modern in-flight service equipment to ensure safety and overall performance. The airline is known to invest in new technology, planning and product innovation to keep bettering the in-flight experience for its customers. Oman Air believes that its people are the reason behind earning the reputation of being a strong, competitive leader in the airline industry. The company is constantly looking to recruit and nurture bright and dynamic individuals to meet its manpower needs. It takes continual staff development seriously and provides relevant trainings to its staff members in a timely manner. More View Contact Details Contact Name/ Designation: - Website https://www.omanair.com/erecruit/guest/rmJobDetailedDisplay.do?vacancyId=13702 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?