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AIRPORT SUPERVISOR - CUSTOMER SERVICE & OPERATIONS

Al Naba Services LLC

Posted on January 7, 2020

5 - 8 years Muscat - Oman

Any Graduation. Indian

Accomodation, Medical, Transport, Yearly Leave, Air tickets

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Openings 02

Job Description

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Baggage Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to insure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including acquisition of medical attention and corporate reporting. Assigns vacant shifts to new hires, participates in employee disciplinary measures and insure counseling is documented. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.


DUTIES AND RESPONSIBILITIES (essential functions of position):

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Establishing shift assignments for both fulltime and part-time employees

Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment.

Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;

Coordinating between each assigned carrier to ensure that service for cargo and baggage meet the needs of the carrier to ensure on time schedules are met

Responsible for equipment and ensuring its safe and efficient operating status;

Conferring with other supervisors and managers to coordinate activities with other departments;

Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;

Ability to comply with attendance/tardiness standards.
Able to perform under pressure and within fixed time constraints

Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags

Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations

Ensure crews are being briefed before flights on positions to take and how flight will work

Other duties as assigned


Hotels / Hospitality

Other

Desired Candidate Profile

Ability to handle large workforce, time management, multitasking. work under pressure.

Keywords

AIRPORT OPERATION AIRPORT CUSTOMER SERVICE Baggage Service Agent FLIGHT APPREANCE

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Al Naba Services LLC

Al Nab’a Holding is a leading brand in the Sultanate of Oman comprising of 4 group companies serving various verticals in the blooming market of the Sultanate & other GCC countries.

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Contact

Name/ Designation:
Mr Jayakumar Velu - Manager Recruitment

Website https://www.alnabaservices.com


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