Amazon/e-commerce Virtual Assistant

Client of HR Ways

We are looking for an experienced Amazon Virtual Assistant with at least 2 years of hands-on experience managing Amazon Seller Central operations. The ideal candidate should be well-versed in product research, listing optimization, PPC, customer service, and overall store management.

Key Responsibilities

Product Research & Sourcing

• Conduct product hunting using tools like Helium10, JungleScout, Viral Launch

• Analyze competitors, pricing, profit margins, and market demand

• Coordinate with suppliers for quotations and product samples

Listing Creation & Optimization

• Create high-quality Amazon listings (title, bullets, keywords, descriptions)

• Optimize backend keywords, images, A+ content

• Manage variation listings and parent-child relationships

Amazon PPC Management

• Set up and manage sponsored ads campaigns

• Optimize ACOS, keywords, bids, negative keywords, placements

• Run weekly performance reports

Inventory & Order Management

• Manage FBA shipments, replenishments, stock levels

• Track stranded inventory, suppressed listings, and product compliance issues

Customer Service

• Handle buyer messages, returns, refunds, and negative feedback

• Ensure high account health: ODR, cancellation rate, late shipment rate

Reporting & Analysis

• Maintain daily/weekly dashboards

• Run keyword performance reports, PPC insights, and revenue summaries