Apart-Hotel Manager
Soho Living
Employer Active
Posted 6 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
About Us
We manage a growing portfolio of stylish, fully serviced Airbnb apartments in New Cairo, providing guests with a premium, hotel-like stay in a modern home setting. Our mission is simple: impeccable service, beautiful spaces, and unforgettable stays. We're seeking a passionate, detail-oriented team member to join us in delivering 5-star hospitality every time.
Key Responsibilities
Guest Experience
- Handle guest communications before, during, and after stays (via Airbnb, phone, WhatsApp, or email)
- Provide smooth and friendly check-ins/check-outs
- Anticipate guest needs and offer personalized local recommendations
- Resolve issues or complaints promptly with professionalism and empathy
Property Operations
- Conduct routine inspections to ensure apartments meet brand standards
- Coordinate with housekeeping and maintenance to maintain cleanliness and functionality
- Restock amenities, welcome kits, and guest essentials
- Manage calendars, reservations, and booking platforms
Administration & Reporting
- Keep accurate records of guest feedback, maintenance issues, and expenses
- Support compliance with Airbnb guidelines and local regulations
Desired Candidate Profile
-Minimum 3 years of experience in any job (preferred in hospitality, property management, or customer service) br>-High level of honesty, integrity, and accurate reporting zero tolerance for misinformation.br>-Strong communication skills with the ability to handle guests professionally.br>-Excellent organizational and time-management skills.br>-Ability to manage, supervise and coordinate housekeeping team.br>-Ability to manage check-ins, check-outs, and reservations efficiently.br>-Basic knowledge of Airbnb/Booking.com platforms (training can be provided).br>-Ability to work under pressure and handle unexpected situations calmly.br>-Reliable, responsible, and committed to maintaining high service standards.br>-Ability to work flexible hours when required.br>-Basic computer skills (WhatsApp, email, excel, booking platforms).br>-Professional appearance and positive attitude.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Administration
Keywords
- Apart-Hotel Manager
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Soho Living
We manage a growing portfolio of stylish, fully serviced Airbnb apartments in New Cairo, providing guests with a premium, hotel-like stay in a modern home setting. Our mission is simple: impeccable service, beautiful spaces, and unforgettable stays.
https://wuzzuf.net/jobs/p/4osullacaqnn-apart-hotel-manager-soho-living-cairo-egypt