Application Engineer - Airconditioning

Copeland

Application Engineering Support (70%)

• Work closely with OEMs, providing guidance and technical solutions for both existing and new air-conditioning products.
• Support customers in the use of product selection software and system design simulators.
• Assist OEMs with the development and optimization of variable-speed air-conditioning systems, supporting testing, system balancing, and approval processes.
• Coordinate testing with the psychrometric lab and manage technical documentation such as catalogs, application bulletins, and manuals.
• Engage OEMs on alternate refrigerants and explore new application opportunities in the region.
• Provide inputs on regional efficiency standards and collaborate with marketing to influence standard bodies (AHRI, Eurovent, etc.).
• Lead NBO (New Business Opportunities) initiatives for air-conditioning products in MEA in close collaboration with Sales.

Technical Training (10%)

• Develop and manage a technical training calendar and create engaging, educational content.
• Deliver technical training sessions (including hands-on) for customers, focusing on air-conditioning systems, drives, and controllers.
• Manage tools, resources, and facilities for technical training programs.

Quality & Warranty Management (20%)

• Manage OEM warranty claims and provide troubleshooting support for both production and field failures.
• Conduct root cause analysis (RCA) through data logging, field visits, and compressor teardown analysis.
• Collaborate with manufacturing plants, providing feedback to improve product performance.
• Analyze and maintain warranty data to support continuous improvement initiatives.

What We re Looking For

Education & Experience:

• Degree/Diploma in Mechanical Engineering or Electrical & Electronics Engineering.
• 8-10 years of experience in HVAC design, projects, service, technical support, or training within the air-conditioning industry.

Skills & Competencies:

• Strong knowledge of thermodynamics, HVAC systems, and variable-speed control systems.
• Technical expertise in troubleshooting and application support.
• Strong collaboration and communication skills with the ability to work across multicultural teams.
• Competent in Microsoft Office and technical software tools.

Additional Requirements:

• Willingness to travel across the MEA region.
• Ability to work outside typical office environments when required.
• Commitment to Health, Safety, and Environmental (HSE) standards and procedures.