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Application Support Analyst Apprentice


Posted on May 11, 2018

1 - 2 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Application Support Analyst Apprentice Job vacancy, we are looking for experienced and talented Application Support Analyst Apprentice for Dubai. Category Application Support Analyst Apprentice/Administration Jobs.
Job Responsibilities
• Delivering support to business users and investigating and resolving application errors, data discrepancies and queries.
• Assisting in the design, delivery and improvement of in-house software applications and will have a hands-on role in the testing & training programs in the organisation.
• Providing hands-on engineering support and advice to technical activities such as root cause analysis, troubleshooting, technical risk assessments.
• Analysing customers existing systems and working on and providing training to customers new systems.
• Actively identifying improvements to the current SharePoint sites architecture design and search functionality.
• Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction.
Job Requirements
• Working technical experience with software systems
• Strong customer service and communication skills
• Experience with programming and coding languages to create a database
• Good analytical and problem solving abilities
• Experience using SQL
• Ability to prioritise work and work in a high pressure environment
• Knowledge of troubleshooting principles, methodologies, and issue resolution techniques
• Keen attention to detail
• An interest in learning SharePoint
• Experience in testing and debugging

IT - Software Services

IT Software


SQL Troubleshooting Coding Debugging Customer service Analytical Apprentice Issue resolution Application Support Analyst Root cause analysis


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