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Experience
2 - 8 Years
Job Location
Other - United Arab Emirates (UAE)
Education
Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers), Bachelor of Science(Computers)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- End-User Support & Training – Provide first-line support for healthcare business applications, resolve user issues, conduct training sessions, and prepare user guides/materials.
- Requirement Gathering & Documentation – Collaborate with stakeholders to capture requirements, document workflows/change requests, and maintain knowledge bases.
- Coordination & Communication – Act as a liaison between end-users, IT teams, and vendors to ensure timely issue resolution, SLA adherence, and effective implementation of upgrades.
- Application Monitoring & Testing – Monitor daily operations of business applications, support UAT/system testing, and assist in smooth rollout of new features or enhancements.
Desired Candidate Profile
- Bachelor’s Degree in Computer Science, IT, Healthcare informatics, or a related field.
- 2-4 Years of experience as an Application Support Analyst, preferably in the healthcare Industry.
- Strong knowledge of healthcare business applications (HIS, EMR, LIS, Pharmacy, HR or related systems)
- Familiarity with IT Ticketing systems, incident tracking, and escalation work flows
- Basic knowledge of SQL or reporting tools is an advantage.
Employment Type
- Full Time
Company Industry
- Medical
- Healthcare
- Diagnostics
- Medical Devices
Department / Functional Area
- IT Software
Keywords
- Healthcare Systems Analyst
- Application Support
- System Administration
- Troubleshooting
- Healthcare IT
- Healthcare IT Support Specialist
- Healthcare Technology Support Specialist
Gulf Medical University L.L.C
Thumbay Group Etches its Mark on the Global Map in 23 Years Established in 1997, Thumbay Group has crafted many success stories, especially in its core sectors of medical education, healthcare and research. The Group’s distinctive achievements and reputation in the UAE’s corporate landscape led it to accomplish the extra-ordinary, and has been credited with several ‘firsts’ in the region’s private sector, such as the first private medical university, first ever private academic hospital, the first and only private Academic Health System and much more. Thumbay Group’s pioneering role in the region has led to create something as unique as Thumbay Medicity in Ajman, UAE, with advanced facilities in education, healthcare, research, leisure, luxury, fitness, entertainment, etc., built with an investment of more than a billion Dirhams. It is the first such project in the private sector of not only the UAE, but of the entire Middle East region, and has evolved as a regional hub of futuristic
Read MoreMr. Sidhiq Sidhiq - Head HR
Ajman , U A E P O Box : 4184 ..., Ajman, United Arab Emirates (UAE)