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Application Support Engineer

Delma Exchange

Posted on July 31, 2018

1 - 2 years $1,001 - $2,000 Abu Dhabi - United Arab Emirates

Bachelors in Computer Application(Computers). Indian, Sri Lankan, Pakistani

Leave Salary, Air Fare, Insurance Medical

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Job Description

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Delma Exchange is looking for a competent Application Support Engineer to provide assistance in respect to application development and troubleshooting application based issues by corresponding with current service providers. He will also be required to create general application software as per the companies requirement.

IT - Software Services

Desired Candidate Profile

• Act as help desk for our Software applications
• Resolve software issues that do not involve coding
• Managing ticketing system ensuring comprehensive database of Queries /
Requests and resolution status is kept up to date.
• Providing weekly report to IT Manager on tasks status
• Co-ordinating with Banks and other Business partners for integrations or
any other requirements.
• Preparing documentation / Providing training to Users - on newly
introduced applications / functionality in existing Applications.
• Responsible for ensuring new users of an application have a smooth
onboarding process. These users are usually internal users of the company
but can also be external.
• Perform uploads of Agent Network lists
• SQL queries for ad-hoc reporting
• Perform upgrades to our current SQL Server databases
• Basic coding using ASP.NET / PHP
• Maintenance of company web site / Co-ordinating with Web hosting

Candidate applying should have a bachelors degree in the respective field with a minimum of 2 years experience (Preferably in Exchange House)

Salary Package: 4000 - 6000 AED


Software Support Application Support .Net C# SQL Server Visual Basic VB.Net Asp.Net

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Delma Exchange

Providing international exchange solutions for businesses and private individuals. Backed by convenient retail outlets throughout the UAE, for quick and competitive currency exchange.

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Website http://www.delma-exchange.com

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