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Application Technical Consultant

Path-Solutions

4 - 6 years Cairo - Egypt

Bachelor of Science(Computers). Any Nationality


, Posted on May 30, 2018 1 Opening

Job Description

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Understand platform architecture and relevant mapping details to analyze and troubleshoot issues reported by clients/ business consultants.
• Implement and administer web applications.
• Develop and run database scripts for data migration, data cleansing, and data fixing.
• Develop web application reports.
• Responsible for analyzing and simulating issues reported by clients.
• Detailed analysis of the application trace log files to identify the possible cause of messages, missing columns and other type of issues.
• Collect and apply preliminary analysis on the queries hanging / performance delays, verify the database related table's indexes and communicate with PE to take needed action.
• Complex Issues: Evaluate the analysis done by technical consultant.
• Conduct a detailed technical analysis of Complex issues reported in the application.
• Provide the details of the analysis done to PE towards obtaining a fix.
• Document details of analysis and provide issue resolution to client wherever applicable.
• Assist the business support staff in analyzing the reported issues from a technical point of view.
• Responsible for doing final validation testing of the respective application after getting deliverables from the quality control and before they are submitted to the application.
• Coordinate with business consultants to ensure that scenarios work well within the deliverable.
• Performs upgrade testing.
• Follow up with clients for closure of delivered issues.
• Follows up with the QC/PE team for timely resolution of issues.
• Maintain the support portal by professionally capturing and documenting the issue details followed by timely updates.
• Communicates status reports to reporting manager.
• Communicates to clients and team in a professional and timely manner.
• Maintain cordial relation with clients and team.
• Third party Integration support for the application:
• Understand the third party integration setup done.
• Detailed analysis of an issue reported in the third party integration interface by executing required selects and analyzing the relevant log files.
• Build standard queries to check the third party integration.
• Handle the responsibilities of the Assistant Manager during his absence if the assistant manager is on leave or busy in any other urgent technical related matter.
• Preparation of platform training material according to upgrades or change requests.
• Provide technical account manager (TAM) services to clients (on-site consultancy).


Industry Type : IT - Software Services
Functional Area : Corporate Planning / Consulting / Strategy / M&A

Desired Candidate Profile

Bachelor Degree in Computer Science or equivalent is required.
• Master degree is a plus.
• Excellent knowledge in writing SQL, stored procedures, functions, triggers.
• Good knowledge in Microsoft Excel and PowerPoint.
• Proven experience in web reporting tools.
• Strong knowledge of object oriented concepts.
• Good knowledge of C#, ASP.NET, Visual Studio .NET.
• Adequate knowledge in database administration Oracle/SQL Server.
• Technical experience is a must (background in banking, audit, finance, ERP, operations or investment application).
• Excellent communication skills in Arabic and English.
• Team player, willing to learn, and hard worker.
• Must have ability for critical and analytical thinking.
• Be a good problem detector and solver.
• Ability to manage efficiently in high stress situations and willing to travel when required.
• Team work and good coordination skills.

Keywords

ERP Database administration Visual Studio Stored procedures Information technology Manager Quality Control Data migration Computer science TAM Analytical

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Path-Solutions

About this Company
Path Solutions is a leading information technology solutions provider offering a broad, deep spectrum of Sharia-compliant, Riba-free and asset-backed integrated software solutions and services to the Islamic financial marketplace, covering the entire range of Islamic Banking,.. .
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Industry:
Information Technology Services
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