AR Accountant Assistant Easy Lease Motor Cycle Rentals

Job Purpose Support ELMR Accounts Receivable day-to-day operations and ensure continuous coverage for AR posting and customer account maintenance. The role will assist the two main AR accountants and act as a reliever during vacations, absences, and peak periods, ensuring AR tasks are never delayed and customer ledgers remain clean and up to date.

1. Receipts Posting & Allocation (Core)

• Post daily receipts accurately in Dynamics 365 (bank transfers, cash, cheques, card settlements where applicable).

• Allocate receipts to invoices correctly, including lump-sum payments based on approved allocation instructions.

• Maintain clear references and attachments (bank proof, receipt backup, customer communication) for audit trail.

• Identify and report short payments, overpayments, and allocation conflicts promptly.
  

  2. Invoice & Customer Ledger Support

• Support invoice issuance and dispatch (email/portal) and maintain proof of sending where required.

• Prepare and share customer SOAs and aging statements as per schedule and ad-hoc requests.

• Maintain customer master data accuracy (TRN, contacts, email, addresses, billing cycle details) in coordination with the main AR accountants.

  
  

  3. Suspense / Unidentified Payments Control

• Ensure unidentified payments are recorded using the correct receipt process (not manual journals unless approved).

• Track suspense items, follow up with internal teams/customers to identify the payer, and clear suspense to the correct AR account within agreed timelines.

• Ensure suspense accounts remain controlled and do not accumulate open debit items without action.

  
  

  4. Reconciliations & Closing Support

• Support customer ledger reconciliations and balance confirmations.

• Assist month-end AR closing activities: reporting checks, open transaction cleanup, and supporting schedules.

• Flag aged open items, incorrect postings, and repetitive reversals for root-cause correction.

  
  

  5. Disputes & Credit Notes Coordination

• Log disputes received from customers and follow up with OPS/Sales/Finance for closure.

• Support credit note documentation and tracking under the approved workflow.

• Maintain a clean dispute tracker to reduce payment delays caused by unresolved issues.

  
  

  6. Coverage & Reliever Duties (Critical Requirement)

• Serve as a backup for the main AR accountants: capable to run daily AR tasks independently during vacations/absence.

• Maintain cross-training readiness: learn both accountants’ portfolios and procedures (SOP adherence).

• Handle urgent tasks and maintain continuity during peak billing and payment runs.

  
  

  7. Communication & Internal Coordination

• Coordinate with Credit/Collections, OPS, and Sales for invoice disputes, confirmations, and account regularization.

• Support collection follow-ups by sharing accurate customer ledger positions, allocations, and open item details when needed.

  
  

KPIs (Sample)

• Receipt posting TAT (same day / next business day)

• Allocation accuracy (minimal reversals/rework)

• Suspense clearance turnaround

• SOA / reconciliation request turnaround

• % reduction of aged open items caused by posting/allocation issues

• Vacation/absence coverage performance (zero disruption to AR processing)