Arabic Reservations Specialist
Premier Inn Hotels - Mid...
Employer Active
Posted on 26 Nov
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Working within a team to answer all calls and emails following the brand standards
Provide exceptional customer services and effectively and professionally manage all reservations for guests
Book and manage reservations through the reservations system
Qualify and generate Sales Leads for the sales team to acquire new clients
Ensure that the system and booking documentation are accurate and up to date
Configure rates in Opera PMS system based
Desired Candidate Profile
Possess guest service skills and excellent communication skills
Detailed & Customer service orientated
Ability to work independently and as part of a team
Must be able to handle multitude of tasks in an intense, ever changing environment while remaining calm, collective and accurate
Able to type 25 words per minute
Computer literacy in Windows, MS Office Suite, CRS systems is an added advantage
Advanced English language
Company Industry
Department / Functional Area
Keywords
- Arabic Reservations Specialist
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Premier Inn Hotels - Mid...
Premier Inn is a British hotel chain and the UK's largest hotel brand with more than 900 hotels in UK,Germany,UAE and Qatar. Premier Inn hotels in the UAE operate under a strategic partnership between Emirates Group and Britain s leading hospitality firm Whitbread PLC, established to develop the Premier Inn brand throughout the region. At Premier Inn we make everyday experiences special for millions of customers and create excellent career opportunities for people like you. Currently we have 11 hotels in the Middle East and an exciting pipe line of new hotels opening in the future. We hold many coveted people and brand industry awards, and we want you to help us add another award to our trophy cabinet!