Area Manager

Niceone

Key Responsibilities

• Multi-location Leadership: Oversee operations and sales activities across assigned geographic areas, ensuring consistent execution of company standards, policies, and brand values.
• Sales and Performance Management: Develop and implement area-specific strategies to achieve sales goals, maximize profitability, and enhance customer satisfaction.
• Team Recruitment and Development: Hire, lead, and coach diverse teams to foster a collaborative, high-achieving work culture focused on operational excellence and customer-centricity.
• Operational Efficiency: Streamline processes and resource utilization to optimize productivity, accuracy, and profitability in each location.
• Market Analysis and Expansion: Monitor local trends and competitors, identifying opportunities to expand business reach and improve market share.
• Customer Experience Enhancement: Champion superior service standards, addressing customer feedback and ensuring consistent brand experiences throughout the area.
• Compliance and Risk Management: Uphold all organizational, legislative, and safety requirements within regional operations.
• Reporting and Communication: Prepare regular area performance reports and relay actionable insights to senior management, supporting informed decision-making.
• Cross-functional Collaboration: Work closely with marketing, logistics, HR, and other departments to coordinate initiatives that drive overall business success.

Required Skills and Qualifications

• Bachelor s degree in Business Management, Operations, Retail, or a related field (Master s or certification is a plus).
• Minimum of 4 6 years experience in area, regional, or multi-site management, preferably within e-commerce, retail, or FMCG sectors.
• Strong leadership and organizational skills with a proven ability to manage multiple locations and large teams.
• Demonstrated success in driving sales, operational excellence, and process improvement.
• Excellent communication, coaching, and interpersonal skills to engage and develop team members from diverse backgrounds.
• Analytical problem-solving abilities and proficiency in using digital management tools and reporting systems.
• High attention to detail with an adaptable and proactive attitude in a fast-paced, evolving environment.
• Fluency in Arabic is required; proficiency in English is an asset.

Core Competencies

• Customer-focused with a commitment to delivering value and service quality.
• Empowering leadership style, accountability, and a drive for team achievement.
• Strategic mindset with adaptability to shifting business demands.
• Upholds integrity, confidentiality, and aligns with company values.
• Openness, inclusivity, and cultural sensitivity within a diverse team.