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Assistant Claims Assessor


Posted on August 10, 2018

0 - 2 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Main Duties:
• Ensuring fairness, effectiveness and promptness in claims processing, complete documentation and files as well as adherence to standards and procedures.
• Assessing the validity of claims according to product type and associated policy terms and conditions
• Handle enquiries from policy holders and brokers and maintain excellent levels of customer service according to stipulated service level agreement
• Accepting claims within authority limits and referring to the Motor Claims Manager in all claims in excess of authority limits, ensuring maximum fairness in claims assessment
• Ensuring effective follow-up on documents and data required to maintain accurate reserves and finalize outstanding claims within acceptable TAT
• Ensuring continuous self-development to keep up to date with the knowledge needed for effective performance. Keeping up to date with company s standards, policies,
• Promote compliance with best practice for all aspect of claims assessment including salvage handing and follow up on legal cases as required
• Promote high standards of file maintenance


Insurance / Underwriting / Surveying / Actuary

Desired Candidate Profile

Basic knowledge of insurance operations, products and re-insurance
• University degree
• Professional certificate is a plus
• Good command for using Microsoft office specially Word, Excel & PowerPoint as well as Microsoft Outlook
• Excellent communication and interpersonal skills with high customer service orientation in dealing with various internal clients as well as external reinsurance companies and business partners


Reinsurance Excel Service level Customer service orientation Powerpoint Insurance operations Interpersonal skills MS Outlook Claims processing MS Office


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