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Assistant Housekeeping Manager

Intercontinental Hotels Group

Posted on November 8, 2019

2 - 3 years Abu Dhabi - United Arab Emirates

Diploma. Any Nationality

Opening 01

Job Description

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Your day to day
As our Assistant Housekeeping Manager, under the general guidance and supervision of the Executive Housekeeper and within the limits of established policies & procedures, you will supervise Housekeeping Supervisors, Room Attendants and outsourced contract cleaners. Your key responsibilities are as below
• Manage day to day staffing requirements, schedule and assign tasks, establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve their performance. Conduct annual performance reviews as per establish schedules and assist with their Personal Development Plan.
• To ensure the team members are properly trained on job requirements, service standards and has the supplies, materials and equipment to carry out their jobs.
• To gain understanding of the Housekeeping operating budget and support to achieve these targets by enforcing cost saving measures where appropriate
• Monitor payroll budget on daily basis by adjusting work schedules according to occupancy and public space activity.
• To schedule and conduct linen and equipment inventories in order to minimize replacements.
• To ensure the Housekeeping team members are following I-Clean steps and sequence when serving the guest rooms to provide our guest with well cleaned rooms with professional attention and personal recognition.
• To conduct routine inspection of guest rooms and public areas and take immediate actions to correct any deficiencies while coaching team members on any performance short falls.
• To follow up on VIP arrivals, guest request or guest history according to daily expected arrival list.
• To ensure Housekeeping Master Key procedures, lost and found procedures, Not Serviced Rooms procedures are followed by Housekeeping team members and any security incidents, accidents and near misses are reported timely manner to the attention of the management.
What we need from you
You should possess a friendly & outgoing personality and exude a professional image. You will bring with you professionalism and should have excellent communication skills. You should have Bachelor s degree or higher education qualification. You will need to be flexible with working hours and be a team player. Experience of minimum three or more years as an Assistant Housekeeping manager or similar role is required.


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Keywords

Assistant Housekeeping Manager

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Intercontinental Hotels Group

Founded in 1988, InterContinental Hotels Group (IHG) is one of the leading hotel groups in the world. The group owns nearly 5,100 hotels and more than 750,000 rooms in almost 100 countries. During 2015, the company had more than 175 million guest nights. Its brands are present in 13 of the 20 larges t hotel markets. In UAE, the hospitality chain has its presence in Dubai, Abu Dhabi and Fujairah. The hospitality giant’s portfolio of brands includes: • InterContinental® Hotels & Resorts• Kimpton Hotels & Restaurants• Holiday Inn• Holiday Inn Express• Crowne Plaza Hotels & Resorts• Hotel Indigo• Staybridge Suites• Candlewood Suites• EVEN Hotels• HUALUXE Hotels and ResortsIHG's aim is to create ‘Great Hotels Guests Love’. Towards this goal, the group is committed to introducing more rooms in its ever-growing portfolio of hotels not just in existing locations but beyond too. The company also aims to reduce the carbon footprint and water use to promote eco-friendly travel amongst its guests.The company welcomes hospitality professional to join its teams with a promise to offer numerous benefit and opportunity that comes with working for a global organization. IHG encourages people to bring their individual passions and ambitions and support its employees in realizing their goals.
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