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Assistant Housekeeping Manager


Posted on July 3, 2018

2 - 3 years Dubai - United Arab Emirates

Bachelor of Hotel Management(Hotel Management). Any Nationality

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Job Description

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Direct work assignments of supervisory and non-supervisory personnel

Monitor Housekeeping personnel to ensure guests receive prompt and courteous service and that all guests profiles are adhered to

Inform other operating departments of Housekeeping matters, in particular Front Office to ensure accurate room status, as well as Engineering and Laundry

Schedule routine inspections by supervisors of all housekeeping areas including occupied and non-occupied rooms

Inspect guest rooms and all public areas and restaurants on a regular basis to ensure furnishing, facilities and equipment are clean and in good condition

Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary

Maintain a steady flow of communication within the Housekeeping Department

Monitor and ensure consumption of guest supplies is under control

Assists in monitoring Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests

Coordinate routine cleaning programs including spring cleans, etc.
Occupational Health and Safety (OH&S) Responsibilities

Ensure all OH&S legislation, policies and procedures are adhered to

Be familiar with property safety, first aid and fire and emergency procedures

Log security incidents and accidents in accordance with hotel requirements

Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile

• Must be able to lead and manage a team and have previous experience of doing so
• Knowledge of Opera Property Management System would be desirable
• Must be proficient in Microsoft Office
• Degree in Hotel Management

Minimum 3 years Housekeeping experience preferably in a luxury hotel environment with 2 years at management level


Front office Housekeeping Hospitality Hotel management Property management Occupational health MS Office Supervisor Supervision Monitoring


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Founded in the year 1887, Raffles Hotels & Resorts is an award-winning, luxury international hotel company. The company’s first property to open was Raffles Hotel, Singapore. Over the years, the company has expanded its portfolio which currently comprises over eleven properties. From secluded r esorts to city hotels, Raffles has its presence in key locations around the world including Singapore, Cambodia, China, UAE, Saudi Arabia, Seychelles, and Paris. In UAE, the hospitality giant has its property (Raffles Dubai) in Dubai. Raffles Dubai is strategically located on Sheikh Rashid Road which is considered to be the premium business and shopping district of the city.

With a compelling mix of cultures and styles, every hotel in the Raffles family has its own individual personality, with its own story to tell and its own sense of place. However, each one is proud to draw on the original Raffles tradition of delivering thoughtful, personal and discreet service.

Together, as a global community of hospitality leaders, Raffles Hotels & Resorts is committed to cultivating a culture in which its colleagues are encouraged to realize their full potential through rewarding experiences and development opportunities. This exciting growth translates into opportunities, not just to better meet the needs of the guests, but opportunities for employees to grow in their career within Raffles’s incredible brands around the world. The company is committed to building a highly engaged workforce and creating a great workplace culture.

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