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Assistant Laundry Manager

Kempinski Hotel

3 - 5 years Dubai - United Arab Emirates

Any Nationality

, Posted on May 4, 2018 1 Opening

Job Description

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Assistant Laundry Manager
The incumbent in this position is responsible for assisting the Laundry Manager
in managing the day to day operations in order to meet business requirements
with efficiency and effectiveness whilst ensuring the highest quality services
to the Kempinski Standards. He / she
supervises and controls all sections of laundry operations, which include all
house laundry, guest and outside laundry as well as dry cleaning services. In the absence of the Laundry Manager, he/she
is fully responsible for the management of the Laundry Department.
Emerald Palace Kempinski Dubai
An impressive 100,000
square meters, the Emerald Palace Kempinski Dubai comprises 347 luxuriously
appointed rooms, of which 36 are exquisitely spacious suites. Surrounded by
pristinely landscaped tropical gardens are eight highly appointed royal villas
with stunning views of the Palm Lagoon. The hotel s wide variety of
international restaurants, boutique mall and cinema provide ample dining and
entertainment attractions. With its opening in 2018, the hotel s classical
design will complement the Kempinski Residences and Hotel Apartments Palm
Jumeirah, which has been developed in the same architectural style and is
located on the adjacent plot.
Key Responsibilities:
Responsibilities and essential job functions include but are
not limited to the following:
• Supervise the day-to-day operation of
the laundry, dry cleaning to ensure optimum quality as per hotel standards.
Uphold to current hotel policies and procedures and assist in developing
standard operating procedures, as well as production and quality standards.
• Assist in scheduling working time,
optimizing different work processes to ensure maximum level of staff
performance are reached.
• Check all equipment constantly to ensure
that machines are kept clean, properly maintained and in efficient working
condition to aid on energy saving drive. Maintain follow up files of
maintenance request, and make sure machines do not fall into disrepair.
• Coordinate with Housekeeping and F&B
departments to ensure an adequate supply of linens and uniforms at all times.
• In conjunction with the Laundry Manager,
identify the training needs, develop the training plan and get the approval of
the Laundry Manager, conduct the training and follow up to ensure training
needs have been addressed.
• Participates in the recruitment of new
staff by screening and interviewing applicants, and in the management of
Laundry Staff's performance which includes appraising, coaching and discipline.
• Check and eliminate work and health
hazards to personnel, check on safety and fire hazards, supervises cleanliness
of laundry and dry cleaning areas.
• Accomplish administrative duties related
to the position such as producing figures for the monthly production report,
attending meetings, maintaining a daily log, etc.
• Revenues, Expenses and Profit are
closely monitored and budgeted figures (over)-achieved.
• Hygiene standards are strictly monitored
and followed.
• LQA (Leading Quality Assurance) audit
results are 85% and above.
• EES (Employee Engagement Survey) results are 75% and above
Additional responsibilities and tasks
can be added at any time according to the needs of the business and of the

Industry Type : Hotels / Hospitality
Functional Area : Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile

Desired Skills & Qualifications:
• 3
to 5 years experience in a laundry management position preferably in a four or
five star hotel
• Ability
to work and communicate in a multinational environment:
• English
oral and written skills
• Additional
language beneficial
• Building
• Developing
• Motivating
• Planning/
• Problem
solving & Decision making
• Computer
literacy adapted to the field of training:
• Operational
knowledge of laundry equipment (washing machine, dry-cleaner, pressing machine)
• Knowledge
on how to clean different fabric materials
About Kempinski
Hoteliers since
1897, we have travelled the world in search of the most fascinating
destinations without ever forgetting the finest traditions of our European
heritage. We are dedicated to please, educated to entertain, and we never
compromise on the European elegance of service. We pride ourselves on
delivering a beautiful performance for each and every one of our guests. And
for our employees, we provide a stage on which they can flourish and realise
their full potential.
Embrace an
experience as individual as you are


Housekeeping Service Recruitment Auditing Operations Manager Quality Assurance Scheduling English Administration Coaching

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Kempinski Hotel

Beginning its journey in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Headquartered in Geneva, the group has a wide collection of distinguished properties all over the world including the UAE (Dubai, Ajman, and Abu Dhabi), Qatar, Saudi Arabia, Egypt, Germany, Indonesia, China, Austria, Thailand, Turkey, and other locations. Each year, Kempinski keeps adding new destinations in the Middle East, Asia, Africa and Europe. Moreover, Kempinski Hotels owns and operates a broad international portfolio of more than 70 Hotels, luxury resorts, business and Spa hotels reflecting the finest and mesmerizing traditions of European hospitality.

The group believes its success completely relies on its diversified team of dedicated and experienced professionals. Kempinski provides numerous exciting and rewarding career opportunities and other benefits such as People Training and Talent Development Programs to ensure a great learning process for its people. It employs over 22,500 employees in more than 30 countries, with an average of 4 million guests every year. The Hotel Group believes that its corporate social responsibilities extend beyond its guests and employees into the communities where it operates.

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