Job Description

Roles & Responsibilities

Job Purpose:

Preparation of Developer/DLD documentation for TD registration and mortgage creation.
To facilitate DLD transaction for Mortgage Loan portfolio in Land Dept, trustee offices & ADM. Ensuring laid down processes, policies are adhered to enabling collateral perfection for the existing and new Mortgage lending.
To facilitate the Developer relationship management and acquire information for stage payments, SOA, project completion statuses etc. Ensure queries raised with developers are followed through and closed within agreed time period.
Follow up with developer for DSR initiation and documentation completion. Post submission of DSR follow through with Sales/DLD for title deed procurement. Customer coordination effectively to ensure the transfer process is completed with due diligence adhered.
Effective communication / escalation to Unit Manager / Sales Managers for pending cases. Effective customer coordination to ensure that transfer process is completed within TAT.
Coordination with internal stakeholders, sales, risk, business etc., on a day-to-day BAU requirement/requests and provide necessary assistance.
Timely follow up and completion of tasks with Developer/ DLD & Third party ensuring timely closure.
Liability clearance with other financial institutes, follow up / collection of property documents and submission to internal Ops team. Raise red flag in case of exceptions.
Safe Custody of original property documents and ensure secured documents archival rules are adhered to.
Knowledge sharing with internal team post meetings with Developer / DLD on projects etc. as appropriate.

Key Results Areas:

Conducting proper checking of all property documents and mortgage contracts.
Safe custody of original property documents.
Monitor all pending transactions and timely follow up for closure.
Establishing authenticity of the information provided and ensuring that no case passes fraudulently.
Execution of transfers in DLD, Trustee offices, Developer office and ADM.
Ensure Customer satisfaction with nil complaints.

Knowledge, Skills, & Experiences

Graduate with 1 2 years work experience in credit environment.
Excellent analytical skills.
Sound interpersonal skills.
Good PC skills.
Good knowledge of bank policies and credit parameters.
Good command of English language.
Good people management skills.
Excellent communication skills.
Should be capable of handling unit responsibilities.

Desired Candidate Profile

Graduate with 1 2 years work experience in credit environment.

Excellent analytical skills.

Sound interpersonal skills.

Good PC skills.

Good knowledge of bank policies and credit parameters.

Good command of English language.

Good people management skills.

Excellent communication skills.

Should be capable of handling unit responsibilities.

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