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Assistant Manager

Azadea Group

Posted on May 15, 2019

1 - 2 years Doha - Qatar

Any Graduation. Any Nationality

Opening 01

Job Description

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Key Accountabilities

Communicate sales plans and targets to the Shop/Department team, monitor performance on an ongoing basis, and suggest corrective actions to hierarchy when needed.

Assign routine and non-routine tasks and assist in the schedule preparation for the Sales Associates, Cashiers and Coordinators (when applicable) and ensure that activities are carried out in the most efficient manner.

Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards.

Report occurring operational issues and handle customer complaints in in a timely manner, suggest solutions or escalate them as appropriate to ensure operational effectiveness and customer satisfaction.

Handle or assist the Shop/Department Manager in handling the maintenance of inventories and placement of product orders to ensure effective stock management and availability of products.

Motivate team members and provide them with the necessary support in terms of training and development to optimize sales results.

Supervise the Opening process of the shop to ensure that all set procedures regarding petty cash, reporting, systems, etc. are respected.

Specific for Sports Goods: Communicate with local suppliers, negotiate prices, and place orders.

Specific for Sports Goods: Handle the closing of the Shop in coordination with the Cashier by controlling the preparation of cash money, electronic cards slips, discounts, and VAT vouchers; ensure their delivery to the Accounting Department in compliance with company policies and security standards.

Specific for Sports Goods: Perform other related activities such as communicating shop events and promotions to customers through social media tools, liaising with wholesales customers to ensure ti mely answering of their needs, liaising with local sports clubs and other.


Retail

Administration

Desired Candidate Profile

Qualifications, Experience, Knowledge

Bachelor s Degree

1 - 2 years of experience in a managerial role; experience in retail is a plus

Good product knowledge and understanding of store operating procedures

Proficiency in MS Office

Fluency in English

Deep product knowledge across all departments

Specific for Sports Goods retail: Active participation in at least one sporting activity and expert knowledge of sporting events
Competencies

Teamwork

Developing and Motivating Others

Cultural Awareness

Commercial Understanding

Customer Focus

Driving and Achieving results

Attenti on to details

Keywords

Assistant Manager

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Azadea Group

Formed in the year 1978, Azadea Group has grown to be known as a premier fashion and lifestyle retail company headquartered at Beirut in Lebanon. Over the years, the group has developed an extensive chain of stores that represent some of the best international brands from segments such as food and b everages, sporting good, fashion and accessories, multimedia and home furnishing. The chain presently owns and operates more than 50 leading international franchise concepts across the Middle East and Africa.



Azadea employs 12,000 people who look after the operations of more than 600 stores spread across 13 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Saudi Arabia, Kuwait, Lebanon, Oman, Qatar and United Arab Emirates.

The company offers a vibrant multicultural and a stable environment to its employees. It also organizes customized training sessions and focused career development programs to ensure their employees grow professionally and enhance their skills.
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