Assistant Manager - Leisure Hyatt Hotel

The Assistant Manager is responsible to maximize sales and achieve pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments.
To maintain complete and supported records of all Sales Agreements, Contracts and Quotations for the Residences.
To establish an efficient trace file to ensure that all business booked is properly tracked.
To submit Sales report in a timely manner.
To entertain and conduct residences inspections to clients whenever required.
To establish and maintain strong relationship with the established clientele and to constantly explore into new business opportunities.
To liaise and work closely with the related operation departments ensuring guest's requests and expectations are being met.
To handle guest and employee inquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, to ensure that the necessary follow-up is conducted in a timely manner.