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Assistant Manager- Operations

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Posted on July 3, 2019

5 - 7 years Al Kuwait - Kuwait

Bachelor of Commerce(Commerce). Kuwaiti

Opening 01

Job Description

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GENERIC ACCOUNTABILITIES
1. People management: Supervise employees and the team in line with people policies & practices. Communicate operational procedures.

ACCOUNTABILITIES
1. Transaction execution.
• Oversee checking and verification processes
• Ensure processes are followed
• Ensure exceptions are authorized/approved
2. Productivity
• Measure productivity through daily monitoring
• Compare with the targets and priorities set and make adjustments to work procedures and duty allocation
3. Change management
• Develop procedures and processes which are cost effective and improve efficiency
• Implement new procedures and processes through guiding and training staff
4. MIS, systems and recording
• Manage databases and ensure they are accurate and store data effectively Provide MI to internal users
• Ensure reconciliations/summaries are complete
5. Customer service
• Advise customers on transactions and support them in protecting their interests against frauds.
6. Service level agreements
• Ensure all required service standards are met
• Ensure transactions for the day are processed in line with service level agreements
7. Corporate Governance and compliance
• Work fully within risk policies and procedures and all compliance regulations


Banking / Financial Services / Broking

Accounts / Taxation / Audit / Company Secretary

Desired Candidate Profile

Nationality- Kuwaiti
Education:
Bachelor’s degree in relevant (or equivalent experience)
Experience:
At least 5 years banking sector experience
Knowledge:
• Working knowledge of operations and trade finance
• Knowledge of banking systems
• Working knowledge of tools and methodologies e.g. AML, risk

Keywords

Supervise a team ensure work is completed to standards and ensure processes are followed

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Our client is one of the leading Automotive company in Kuwait.

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