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Assistant Outlet Manager

Occidental Sharjah Grand

Posted on October 16, 2019

1 - 2 years Sharjah - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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Key Responsibilities
Reporting to Assistant F&B Manager or F&B Manager
Responsible for Restaurant Supervisor, Waiter / Waitress, Host / Hostess.
Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Occidental Hotels & Resorts grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
Assist in leading the restaurant / outlet efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
Ensure that the place of work and surrounding area is kept clean and organised at all times.
Act as a Manager in the outlet.
Be knowledgeable of all services and products offered by the hotel.
Understand thoroughly the concept of the outlet and assume training responsibilities as requested by Assistant F&B Manager.
Have an understanding of the monthly profit and loss statement of the department.
Conduct all outlet meetings.
Perform up selling for all items offered by the department assigned as well as offering alternatives.
Assist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the restaurant for more success.
Attend and contribute to necessary staff meetings, departmental trainings and hotel initiated trainings scheduled.
Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
Assist in producing reports and analysis of the outlet and attend in the monthly performance meeting.
Assist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.
Ensure that the opening and closing procedures established for the outlet are followed.
Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department.
Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
Desired Skills & Qualifications
1-2 years experience as Assistant Restaurant Manager in Four or Five Star Property
Must be able to converse in Arabic & basic Russian
Proficient in Micros
Concern for quality and attention to details
Ability to work and communicate in a multinational environment
Able to work in a fast paced environment and can multitask
Ability to remain calm and composed under pressure
Flexible in terms of scheduling
Applies a professional, confidential and ethical approach at all time


Hotels / Hospitality

Sales / Business Development

Keywords

Assistant Outlet Manager

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Occidental Sharjah Grand


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