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Assistant Relationship Manager - Contracting Job

National Bank of Fujairah

Posted on December 9, 2019

3 - 5 years Abu Dhabi - United Arab Emirates

MBA/PG Diploma in Business Mgmt(Marketing), Any Graduation. Any Nationality

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Job Description

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Job Purpose
A member of CIBG team who will be maintaining client relationships while providing support to the business team for their portfolios of clients. Jobholder will be the named point of contact for a portfolio of customers dealing with a range of requests.
Key Accountabilities
Independently carries out the role of client link facilitator:
Prepare and / or assist in preparing facility letters and co-ordinate execution of documentation and drawdown of facilities
Periodic report generation to facilitate for Audit and Central Bank requirements
Monitor and ensure the utilization of the credit facilitates at par with competition
Prepare all management reports relating to credit approvals, excesses, extensions, early business alerts. To ensure all controls are complied
Constantly strive to enhance wallet-share of customer business
Review | Discuss | Follow-up | Action on excesses | Past dues | and other indiscretions for regularisation
Identify | Discuss | escalate early warning signals in the portfolio;
Preparation of weekly periodic reviews for the unit
Following with the internal department in the event of customer queries on transactions
Support review of the excess report and other risk reports
Timely and appropriate correspondence with the clients
Responsible for any account opening or related requirements for existing and new clients
To Ensure all housekeeping requirements are complied with
Act as principal point of contact in the RM s absence
Other Accountabilities
Liaise with Unit-Head and Business Credit for various routine transactions | portfolio review:
Assist in preparing annual budgets for the portfolio in line with agreed strategy
Review the performance of the client on Operating Income, Funded assets and Deposits vis- -vis budgeted numbers
Compliance with bank policy and department procedure guidelines"
Awareness and compliance of all polices of the bank (as amended time to time) which impact the scope of work
Job Context
A general commentary of any aspects of the job that do not fit logically in the other sections eg:Current projects, operating context / environment.
Assistant Relationship Manager acts as a vital support to the team to increase efficiency. Also, act as a point of contact and back-up to ensure effective client satisfaction.
Frameworks, Boundaries & Decision Making Authorit
Define the nature of policy/procedure/ instruction constraints and the nature of reporting relationships with the boss as well as any relevant financial sign-off authorities.
Sign-Off Authorities Nil. Job profile does not have delegated authority and must operate within approvals provided by the relevant authority. Expected to escalate issues and make recommendation for approval.
Bachelors Degree related to a business field such as accounting or economics is required
MBA | CA | ACCA | CFA | CAIIB | preferred
Experience and Skills
Minimum 3-5 years banking experience in relationship management. Good knowledge of Corporate Banking products and UAE Market knowledge is preferable.
Behavioural Competencies
Change and Innovation - Proficient
Communication - Proficient
Evaluating and Solving Challenges - Proficient
Results Orientation - Proficient
Working and collaborating with others - Proficient
Technical Competencies
Relationship Management-Basic
Service Excellence-Proficient
Product Knowledge-Basic
Financial Analysis-Proficient
Credit Risk Analysis-Proficient
Business Development-Not Applicable
Governance, Compliance and Audit-Proficient

Banking / Financial Services / Broking

Helpdesk / Customer Service / Telecalling


Assistant Relationship Manager - Contracting Job


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National Bank of Fujairah

Incorporated in 1982, the National Bank of Fujairah (NBF) is one of the most reputed banks in the UAE. With an excellence in the fields of commercial and corporate banking, treasury and trade finance, NBF portfolio also includes a wide range of Shariah-compliant services and personal banking opti ons. With an unrivalled understanding of the local markets, NBF is recognized as the first bank in the UAE that includes an Employee Wellbeing Program. The bank provides equal career opportunities to its diverse workforce.

NBF continually focuses on adding more exceptional talent to its team of skilled professionals and promoting staff engagement. It offers its people with more rewarding career opportunities, training & development, and ensuring overall professional as well as personal growth. NBF includes a culturally diverse workforce that comprises of nearly 40% Emiratis and 60% employees from other nationalities.

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