Assistant Relationship Manager United States Citigroup Posted on July 6, 2018 3 - 4 years United Arab Emirates - United Arab Emirates Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Job Purpose:The Relationship Support staff will provide excellent relationship management and account servicing support to designated group of Relationship Managers so that as a team, there is greater productivity in acquiring, deepening and broadening existing and potential relationships.Job Background/context:Citi has a valuable Consumer franchise in the Middle East and is looking at further expanding the bank s leading presence the country.Key Responsibilities:Manage end to end queries for CPC and CG customers mapped to RM.Complete/follow-up documentation for client s transaction/investment needs or due diligence purposePlace investment orders in the systemResolve customer queries received through various channels (Email/Phone/Face to Face interaction etc.)Follow the engagement model prescribed by the bank for periodic interaction with the customers (includes client on boarding, relationship management etc.)Follow the bank s processes for verification of documents, retention of documents, processing of instructions, servicing of clients and resolution of complaints/queriesPerforming call back for all Account maintenance instructions, Investment transactions, Account peripherals requestsCredit Initiation, CA approval coordination with Back end operations for facility booking, renewal, maintenance and closureDrive service initiatives by assisting clients and relationship managers towards delivering seamless service fulfilmentDrive Bank s digitization strategy by actively preparing clients to be digitally equippedEnsure to follow laid down processes and controls of the bank and regulatorsFoster team work and work toward optimization of team contributionReview MIS received from various entities (Loan DPD / Currency Swaps etc.) and co-ordinate with respective Relationship Managers / Clients to regularize the same.Imaging / Routing to relevant operations for transaction executionFirst Party Funds transfer execution or straight-thru process executionRisk Profile data entry update, CKA update or any customer profile related updatesBe a backup for Branch/ FC Service staff whenever necessary.Development Value:Assistant Relationship Manager will receive training, product and on boarding knowledge from branch based experience, on-line training modules and centrally organised workshops. ARM will gain exposure to UAE and Global clients and have the opportunity to liaise with different departments within Citibank. This role will give a platform to manage / develop career path towards Relationship Manger roles etc.QualificationsKnowledge/Experience:3-4 years banking experience ideally in client-servicingSkills:Good communication and problem solving skillsSound knowledge and experience of Microsoft Applications.Qualifications:Candidate should hold a Diploma.Competencies:Good relationship managementQuick learner, self-starter, and should be able to take initiativesGood team player and should be able to work well with cross functional teamsMatured personality with a high-level of initiative, self-driven, good time management and work integrityExceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.Valuing Diversity:Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.Citi is an Equal Opportunities Employer Company Industry Banking / Financial Services / Broking Department/Functional Area HR / Human Relations / Industrial Relations Keywords Customer service Relationship management MIS Data entry Due diligence Swaps Backend operations Microsoft applications Manager Client Servicing Time management REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People also searched for Dubai UAE All Jobs Assistant Relationship Manager Jobs in Dubai Relationship Officer Jobs in Dubai Relationship Executive Jobs in Dubai HR Jobs in Dubai Backend Operations Jobs in Dubai Customer Service Management Jobs in Dubai Client Servicing Jobs in Dubai Assistant Relationship Manager Jobs in UAE Relationship Officer Jobs in UAE Relationship Executive Jobs in UAE HR Jobs in UAE Backend Operations Jobs in UAE Customer Service Management Jobs in UAE Client Servicing Jobs in UAE Assistant Relationship Manager Jobs Relationship Officer Jobs Relationship Executive Jobs HR Jobs Backend Operations Jobs Customer Service Management Jobs Client Servicing Jobs United States Citigroup View Contact Details Contact Name/ Designation: - Website https://jobs.citi.com/job/dubai/assistant-relationship-manager/287/8568165 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?