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Assistant Room Service Manager

Kempinski Hotel

Posted on May 7, 2018

1 - 3 years Dubai - United Arab Emirates

Bachelor of Hotel Management(Hotel Management). Any Nationality

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Job Description

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Key Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
• Assist in leading the Room Service efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
• Conduct all outlet meetings in the absence of the Room Service Manager.
• Assist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the Room Service for more success.
• Assist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
• Have the knowledge and understanding to explain and perform upselling for all items offered by the department assigned as well as offering alternatives.
• Attend all required trainings as described by the department.
• Attend daily pre-shift meetings to employees on preparation, guest profile, service and
• menu served.
• Support activities and cooperation with the suppliers.
• Assist in carrying out scheduled inventories of products and operating equipment.
• Ensure that the opening and closing procedures established for the outlet are followed.

Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile

* Desired Skills & Qualifications:
• BA/BSc in Hospitality Management or related field, preferably from hotel school or MBA
• Minimum 1 year in a Food & Beverage management role, preferably with a 5* hotel
• English excellent oral and written skills
• Additional language beneficial
• Ability to operate computer and office equipment
• Proficiency in Excel and Word
• Passionate for Food & Beverage
• Entrepreneurial attitude


Assistant Room Service Manager Hospitality management English Business Analyst Office equipment Writing skills Room service Entertainment Architecture Management Education


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Kempinski Hotel

Beginning its journey in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Headquartered in Geneva, the group has a wide collection of distinguished properties all over the world including the UAE (Dubai, Ajman, and Abu Dhabi), Qatar, Saudi Arabia, Egypt, Germany, Indonesia, China, Austria, Thailand, Turkey, and other locations. Each year, Kempinski keeps adding new destinations in the Middle East, Asia, Africa and Europe. Moreover, Kempinski Hotels owns and operates a broad international portfolio of more than 70 Hotels, luxury resorts, business and Spa hotels reflecting the finest and mesmerizing traditions of European hospitality.

The group believes its success completely relies on its diversified team of dedicated and experienced professionals. Kempinski provides numerous exciting and rewarding career opportunities and other benefits such as People Training and Talent Development Programs to ensure a great learning process for its people. It employs over 22,500 employees in more than 30 countries, with an average of 4 million guests every year. The Hotel Group believes that its corporate social responsibilities extend beyond its guests and employees into the communities where it operates.

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