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Assistant Training & Engagement Manager - Crowne Plaza Abu Dhabi Yas I

Crowne Plaza Hotels & Resorts - Middle East & Africa

2 - 3 years Abu Dhabi - United Arab Emirates

Any Nationality

, Posted on March 14, 2018 1 Opening

Job Description

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We have an exciting opportunity for you to join our Human Resources team as an Assistant Training & Engagement Manager . The job responsibilities would include:
- Prepare monthly, bi-yearly and yearly training calendar in line with hotel Training Need Analysis and Guest feedback.
- Deliver workshops and trainings as per calendar in line with IHG standards.
- Lead on boarding program for new colleagues to ensure their successful assimilation to IHG brand and Hotel culture.
- Coach colleagues on a request basis regarding their Personal Development plan and help in organizing learning activities in line with the 70%-20%-10% approach.
- Assist in collecting and analyzing performance management process documentation.
- Lead a pool of Departmental Trainers and guide them in delivering on the job training activities.
- Champion Colleagues Engagement in Hotel and design activities and initiatives to drive engagement.
- Facilitate focus group discussions and other forum to gather insights and feedback and improve overall engagement.
- Participate to Guest Experience meetings and define what are training actions in line with the guest feedback.
- Review Heartbeat reports and take actions together with the Departmental Trainers.
- Ensure the hotel consistently complies with Fire, Life Safety standards in terms of training.
- Ensure the hotel consistently complies with Abu Dhabi Food Control Authorities regulation.

Industry Type : Hotels / Hospitality
Functional Area : Training / Learning


Performance Management Assistant Training & Engagement Manager Training Need Analysis Hr Documentation Onboarding Group Guest

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Crowne Plaza Hotels & Resorts - Middle East & Africa

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