Assistant Workshop Manager

Confidential Company

Posted 30+ days ago

Experience

5 - 10 Years

Job Location

Abu Dhabi - United Arab Emirates (UAE)

Education

Diploma(Mechanical), Bachelor of Technology/Engineering(Automobile)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Oversee day-to-day workshop functions including job allocation, workflow planning, and turnaround timelines.
  • Lead, train and motivate workshop staff including technicians, foremen and service advisors.
  • Provide technical guidance for complex diagnostic cases and ensure repair processes meet OEM and safety standards.
  • Review job cards, estimates, parts requirements, and ensure accuracy in labour hours and billing.
  • Maintain workshop assets, tools, diagnostic equipment, and ensure timely calibration and upkeep.
  • Coordinate with parts, procurement and operations teams to avoid delays and ensure smooth job progress.
  • Lead and mentor technicians, foremen, and service staff; promote skill development and high-performance culture.
  • Monitor KPIs such as productivity, efficiency, first-time fix rate, and workshop utilization.
  • Engage with customers for repair approvals, technical clarifications, and to resolve concerns professionally.
  • Ensure documentation, service records, and reports are maintained and updated for management review.
  • Enforce workshop safety protocols, housekeeping standards, and compliance with UAE labour and HSE requirements.

Desired Candidate Profile

  • Technically strong
  • Organized
  • Confident in leading a team
  • Solid technical understanding of automotive systems and diagnostic procedures.
  • Strong leadership, team management and people development skills.
  • Good problem-solving ability with a proactive approach to challenges.
  • Able to prioritize workload and manage multiple jobs simultaneously.
  • Effective communicator with customer handling experience.
  • Knowledge of workshop management software and modern diagnostic tools is an advantage.
  • Experience in UAE automotive industry preferred (light vehicles/heavy vehicles/fleet service depending on requirement).
  • UAE driving license is an added advantage.

Employment Type

    Full Time

Company Industry

  • Automotive
  • Automobile
  • Auto Accessories

Department / Functional Area

  • Installation
  • Maintenance
  • Operations
  • Repair

Keywords

  • Workshop Operations
  • Job Allocation
  • Workflow Planning
  • Turnaround Timelines
  • Technicians
  • Foremen
  • Service Advisors
  • Diagnostic Procedures
  • OEM Standards
  • Safety Standards
  • Job Cards
  • Estimates
  • Parts Requirements
  • Labour Hours
  • Billing
  • Workshop Assets
  • Tools

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Confidential Company

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