Home Jobs in Egypt Jobs in Cairo Associate Project Manager Jobs in Cairo Associate Project Manager

Associate Project Manager

Sumerge

Posted on December 3, 2019

1 - 3 years Cairo - Egypt

Bachelor of Technology/Engineering(Computers). Any Nationality

Opening 01

Job Description

EMAIL JOB
Email sent successfully.

Provide support to clients related to technical and operational aspects of products, including troubleshooting, ticketing system updates, support case acknowledgements, provisioning activities, etc
• Offer alternative solutions where appropriate with the objective of retaining clients business
• Identify and escalate priority issues per client specifications; redirect problems to appropriate resource
• Provide necessary information, observations, logs and all required support to respective resources to diagnose a reported or an escalated case
• Provide guidance to clients in the use of products.
• Improve products performance by identifying problems; recommending changes.
• Monitor and ensure compliance with service level agreements.
• Prioritize and resolve open cases Improve client references by writing and maintaining documentation.
• Participate in development of client training programs by identifying learning issues


IT - Software Services

Site Engineering / Projects

Desired Candidate Profile

Bachelor degree in Computer Science/ Engineering
• Min 1-3 years of exp. in Project Management
• Excellent English Language
• PMP Certificate is a plus

Keywords

Associate Project Manager

REPORT THIS JOB

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Sumerge


View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Login to Naukrigulf

Continue using

All your activity will remain private

or