Associate Project Manager Sumerge Posted on January 13, 2020 1 - 3 years Cairo - Egypt Bachelor of Technology/Engineering(Computers). Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Provide support to clients related to technical and operational aspects of products, including troubleshooting, ticketing system updates, support case acknowledgements, provisioning activities, etc• Offer alternative solutions where appropriate with the objective of retaining clients business• Identify and escalate priority issues per client specifications; redirect problems to appropriate resource• Provide necessary information, observations, logs and all required support to respective resources to diagnose a reported or an escalated case• Provide guidance to clients in the use of products.• Improve products performance by identifying problems; recommending changes.• Monitor and ensure compliance with service level agreements.• Prioritize and resolve open cases• Improve client references by writing and maintaining documentation.• Participate in development of client training programs by identifying learning issuesjob requirements1 to 3 yearsNot Specified at leastInformation Technology Services Company Industry IT - Software Services Department/Functional Area IT Software Desired Candidate Profile Bachelor degree in Computer Science/ Engineering• Min 1-3 years of exp. in Project Management• Excellent English Language• PMP Certificate is a plus Keywords Associate Project Manager REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Associate Project Manager Jobs also searched Associate Project Manager Jobs Project Lead Jobs Project Engineer Jobs IT-Software Jobs Project Management Jobs PMP Jobs Learning Jobs Sumerge About this CompanySince its debut, Sumerge has been providing enterprise-level web-based and desktop software solutions to its clients, giving them the paramount benefits of information technology that added a comprehensive value to their businesses. Sumerge provides the most comprehensive and.. .(More)Industry:Information Technology ServicesSee all Careers and Jobs at Sumerge More View Contact Details Contact Name/ Designation: - Website https://wuzzuf.net/jobs/p/263117-Associate-Project-Manager-Sumerge-Cairo-Egypt Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?