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ASST. RESERVATIONS MANAGER

Le M ridien

Posted on January 21, 2020

1 - 2 years Dubai - United Arab Emirates

Diploma. Any Nationality

Opening 01

Job Description

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Marriott International is the world s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at https://www.marriott.com/marriott-brands.mi Find Your World.
Le Meridien Mina Seyahi Beach Resort & Marina , ideally located alongside Dubai s largest private white sand beach, Le M ridien Mina Seyahi Beach Resort & Marina is an iconic destination among the most luxurious of Dubai Beach Resorts. Featuring a classic chic decor are subtle purple accents, our 220 Rooms and suites are designed to stimulate your creativity while offering breath-taking views and outstanding resort facilities will enrich your experience.
The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat settled on Jumeirah Beach, the resort offers the perfect destination for the entire family to unwind and recharge with a breath-taking array of recreation activities, and close proximity to major Dubai local attractions. Featuring exceptional views over the Arabian Gulf, our impressive neoclassical architecture fills our five-star luxury beach resort in Dubai with charm and inspiration.
The Reservations department is responsible for identifying guest needs, assisting guests in effective & efficient manner, converting business, maximizing revenue, ensuring complete and accurate update of information in compliance with company policy and strategy. The reservations department is the heart of Mina Seyahi Complex; it is the first guest contact point, sets guest s expectation, adds value to the guest booking & stay experience. It is critical to the overall success of our individual hotels.
Job responsibilities will include, but not limited to the following:
•To ensure all written correspondence (fax & email) and telephone inquiries are answered within 24 hours of being received.
•To ensure all reservations are correctly input into the computer system and maintained.
•To assist in quality training and coaching to ensure consistent delivery of product and service standards.
•To positively promote Revenue awareness within the Reservations Department
•Maintain a close relationship with the European Tour Operators and local ground handlers, assisting and promoting the hotel with a prompt and helpful attitude.
•To monitor future events which are likely to affect rooms occupancy and implement procedures to maximize market share.
•To regularly review reservations, ensure that they are well managed and that all relevant information is entered for legal and history purpose.
•To agree and set rooms yield strategy with the Revenue Manager and Director of Revenue.
•To co-ordinate training for the Reservations Department and ensure that training log books are kept updated.
•To manage room controls to ensure maximization of rooms occupancy and revenue.
•To prepare the weekly schedule and time sheet.
•To prepare the weekly stores order and maintain stock levels.


Hotels / Hospitality

Ticketing / Reservations

Keywords

ASST. RESERVATIONS MANAGER

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Le M ridien

Founded by J. Willard and Alice Marriott in 1927, Marriott International, Inc. is a leading global lodging company headquartered in Washington, DC in Bethesda, Maryland. It has over 6,000 properties in nearly 122 countries- Middle East & Africa (245 properties, 29 countries), Europe (512 properti es, 37 countries), United States & Canada ( 4,526 properties, 2 countries), Caribbean & Latin America (225 properties, 33 countries), and Asia-Pacific (572 properties, 21 countries). Marriott International, a FORTUNE 500 Company, started its operations in the Middle East in 1980 with Riyadh Marriott Hotel in Saudi Arabia.





Marriott’s portfolio of brands includes JW Marriott and Marriott Hotels, the flagship brand of Marriott with over 500 international locations, along with the other 30 brands. The ever-evolving and award-winning brands of the organization continue to bring in customer satisfaction by offering exceptional amenities and attentive guest care that sets the industry standards. Known as one of the ‘best employers’, Marriott maintains a work culture that puts its people first. The organization offers excellent benefits and career paths that help its employees to grow professionally and personally. Marriott International promotes innovation, diversity, teamwork and a thriving culture. Marriott International’s merger with Starwood Hotels & Resorts has strengthened its position as the best travel company in the world.



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