ATM Channel Operations & Support Gulf Bank Posted on March 29, 2019 2 - 3 years Al Kuwait - Kuwait Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB * Job Purpose: Optimize ATM network performance and handle any issues that affect network availability such as, technical issues, cash position, and coordinate internally and externally to improve ATMs performance and security. Accountabilities: Work fully within: risk policies and procedures and all compliance regulations a) Operational Support Monitoring a network of around 250 ATMs (135 Onsite & 115 Offsite) with an average of 1 million financial transactions for the value of KD128MM per month Managing and monitoring of all onsite and offsite ATMs to maximize availability and full functionality Monitoring cash moving to K-net on daily basis from GB central cash to security companies and record daily settlement reconciliation to keep track of ATMs cash utilization Co-ordinate with branches to ensure that all branches ATMs are working in service Assist the Rollout & Installation of New ATMs by following the documented Processes Communicate any new ATM installation to all stake holders such as (CPD, CPU, Security...) to ensure smooth installation at their systems Create CRs and NRs for TID creation and overlook the deployment / removal, machine preparation, branding and marketing materials Prepare periodic reports (Daily, Weekly and Monthly) for management regarding the utilization and performance of the ATM network Evaluating the performance of ATMs, operational services and recommending upgrades and maintenance accordingly Monitoring critical tickets maintenance dispatch & any network related tasks Works closely with various related vendors, management and branches regarding ATM maintenance b) Vender Management Process invoices received from vendor, authorize payments after validation Handling all offsite ATMs rent and approve the payment co-operation with related departments Reconcile Knet monthly invoices and vendors invoices c) Development and new initiative Keep the bank aware of emerging technologies Researches, analyzes and recommends enhancements to improve performance, or to troubleshoot operational or system problems Responsible upgrades and performance management d) Security Optimize all Offsite ATM networks to improve CCTV view and physical check to adhere to CBK requirements Coordinate with IT for the monitoring of BIOS, Soiled core & physical check Generic accountabilities Communicate operational procedures. Identifying and tracking key performance indicators (KPI's) Work on incoming projects / tasks upon assigned by management Corporate Governance and compliance: Company Industry Banking / Financial Services / Broking Department/Functional Area Data Entry / Operations / Back Office Processing Desired Candidate Profile * Education/Knowledge/Experience/Skills a) Education / Qualifications: Bachelors degree or Equivalent experience b) Knowledge: Good knowledge in the ATM field/ Consumer Banking Products and Customer segments. Analysis of all Sales related activities c) Experience : 2-3 years of experience in banking d) Accreditation / Licensing: e) Generic & Specific Skills: Preferably Bilingual (Arabic & English) A Analytical thinking and reasoning skills Presentation Skills Conceptual thinking Keywords ATM Channel Operations & Support REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for ATM Channel Operations & Support Jobs also searched Data Entry Jobs Marketing Jobs Branding Jobs Sales Jobs Operations Jobs Vendor Management Jobs Presentation Skills Jobs Gulf Bank View Contact Details Contact Name/ Designation: - Website https://gulfbank.taleo.net/careersection/ex/jobdetail.ftl?job=10682&lang=en Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?