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Job Description
Roles & Responsibilities
Job Purpose
The ATM Coordinator is responsible for managing and supporting ATM-related operational activities and projects. The role also supports operational dependencies where ATM functions intersect with digital channels.
Key Responsibilities
A. Support for ATM Upgrades & Changes
Coordinate ATM installations, upgrades, replacements, and relocations.
Participate in UAT for new ATM features or compliance-driven changes.
Assist with enhancements such as deposit modules, biometric features, UI changes, or authentication integrations.
B. Digital Channels Support
Resolve issues where ATM card status or failed ATM transactions impact online banking.
Support IB-related complaints (password reset, token issues, card linking).
Coordinate ATM & IB-related downtime issues with relevant teams.
C. Vendor & Internal Coordination
Liaise with ATM vendors, network providers, mall management, and security companies.
Collaborate with ITD, COPS, Admin, Retail Banking, and Digital Channels Team.
D. Project Support
Assist in ATM related projects and system enhancements.
Desired Candidate Profile
5+ years of Banking experience and Project Experience
Knowledge of ATM operations and its functions
Good understanding of Digital banking channels and dependency areas
Strong coordination, reporting, and analytical skills
Employment Type
- Full Time
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- IT Software
Keywords
- ATM Program Manager
- Transaction Monitoring
- ATM Manager
- ATM Support Specialist
- Problem Solving
- Cash Management
- ATM Field Service Representative
- ATM Management
- ATM Specialist
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Staff Connect Information Technology Consultants
Staff Connect is one of the most reputable recruitment companies in the UAE. We are a rapidly growing recruiting service that is run by a dedicated staff of highly skilled and experienced recruitment experts. We have extensive experience working with the most prestigious companies all over the world to provide them permanent and reliable recruitment solutions. We strive to become the most trusted and reputable recruitment, talent acquisition, andoutsourcing service in the UAE as well as on an international scale. We employ a top-quality professional, strategic and consultative approach that assists our clients to findthe right talent that will take their business to the higher levels. Working tirelessly and smoothly connecting candidates to their dream jobs with just the click of a button. Staff Connect aims to bridge the gap between recruiters and jobseekers.
Read MoreChandni - recruiter
AL Jahra Building 703, Khalid Bin Al Waleed Road, DUBAI, Dubai, United Arab Emirates, 233468, Dubai, United Arab Emirates (UAE)
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