Posted on 27 Feb

Experience

5 - 10 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Purpose

The ATM Coordinator is responsible for managing and supporting ATM-related operational activities and projects. The role also supports operational dependencies where ATM functions intersect with digital channels.


Key Responsibilities

A. Support for ATM Upgrades & Changes

  • Coordinate ATM installations, upgrades, replacements, and relocations.

  • Participate in UAT for new ATM features or compliance-driven changes.

  • Assist with enhancements such as deposit modules, biometric features, UI changes, or authentication integrations.

B. Digital Channels Support

  • Resolve issues where ATM card status or failed ATM transactions impact online banking.

  • Support IB-related complaints (password reset, token issues, card linking).

  • Coordinate ATM & IB-related downtime issues with relevant teams.

C. Vendor & Internal Coordination

  • Liaise with ATM vendors, network providers, mall management, and security companies.

  • Collaborate with ITD, COPS, Admin, Retail Banking, and Digital Channels Team.

D. Project Support

  • Assist in ATM related projects and system enhancements.

Desired Candidate Profile

  • 5+ years of Banking experience and Project Experience

  • Knowledge of ATM operations and its functions

  • Good understanding of Digital banking channels and dependency areas

  • Strong coordination, reporting, and analytical skills

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • ATM Program Manager
  • Transaction Monitoring
  • ATM Manager
  • ATM Support Specialist
  • Problem Solving
  • Cash Management
  • ATM Field Service Representative
  • ATM Management
  • ATM Specialist

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Staff Connect Information Technology Consultants

Staff Connect is one of the most reputable recruitment companies in the UAE. We are a rapidly growing recruiting service that is run by a dedicated staff of highly skilled and experienced recruitment experts. We have extensive experience working with the most prestigious companies all over the world to provide them permanent and reliable recruitment solutions. We strive to become the most trusted and reputable recruitment, talent acquisition, andoutsourcing service in the UAE as well as on an international scale. We employ a top-quality professional, strategic and consultative approach that assists our clients to findthe right talent that will take their business to the higher levels. Working tirelessly and smoothly connecting candidates to their dream jobs with just the click of a button. Staff Connect aims to bridge the gap between recruiters and jobseekers.

Read More

Chandni - recruiter

AL Jahra Building 703, Khalid Bin Al Waleed Road, DUBAI, Dubai, United Arab Emirates, 233468, Dubai, United Arab Emirates (UAE)

Similar Jobs

Customer Happiness Executive

Customer Service Officer

Brinks Global Services FZE

  • 3 - 8 Years
  • Dubai - United Arab Emirates (UAE)

Banking Operations - Processor

Customer Service Executive

View All