Automotive Service Advisor Liberty Car Care - L.L.C - S.P.C

Multiple VacanciesEmployer Active

Posted 22 min ago

Experience

2 - 3 Years

Job Location

Abu Dhabi - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any Nationality

Gender

Male

Vacancy

3 Vacancies

Job Description

Roles & Responsibilities

  • Act as the main contact between customers and the workshop team.
  • Greet customers, understand their service needs, and record job details accurately.
  • Prepare and issue repair orders, estimates, and invoices.
  • Coordinate with technicians to ensure timely and accurate vehicle repairs.
  • Keep customers informed on job progress, additional work, and delivery time.
  • Provide honest service recommendations.
  • Inspect vehicles with customers during check-in and delivery.
  • Handle customer feedback, warranty claims, and service follow-ups professionally.
  • Maintain service records and ensure compliance with company policies.
  • Strive to deliver an exceptional customer experience aligned with Liberty Car Care’s standards.

Desired Candidate Profile

  • Diploma or Bachelor’s Degree in Automotive, Mechanical, or related field preferred but not mandatory.
  • Minimum 2–3 years of experience as a Service Advisor in an automotive workshop or dealership.
  • Strong understanding of vehicle systems, maintenance procedures, and service workflows.
  • Fluency in English required; Arabic is an advantage.
  • Excellent communication and interpersonal skills; able to explain technical issues clearly and confidently to customers.
  • Strong customer service orientation with a positive, professional, and approachable attitude.
  • Confident, persuasive, and empathetic when addressing customer concerns or complaints.
  • Well-organized and detail-oriented, capable of managing multiple service jobs and priorities simultaneously.
  • Proactive, dependable, and able to perform effectively under pressure.
  • Collaborative team player who works seamlessly with technicians, reception, and management.
  • Skilled in upselling and promoting services while maintaining transparency and customer trust.
  • Presentable, courteous, and dedicated to upholding Liberty Car Care’s service quality standards.
  • Preferably experienced within the UAE automotive service industry and holding a valid UAE driver’s license.

Employment Type

    Full Time

Company Industry

  • Automotive
  • Automobile
  • Auto Accessories

Department / Functional Area

  • Installation
  • Maintenance
  • Operations
  • Repair

Keywords

  • Repair Consultant
  • Customer Service
  • Team Collaboration
  • Customer Service Advisor
  • Automotive Knowledge
  • Service Operations Advisor
  • Client Relations Advisor
  • Dealership Management Software
  • Automotive Service Specialist
  • Follow-Up Communication

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Liberty Car Care - L.L.C - S.P.C

LIBERTY TYRE CENTER one of the leading Tyre service centre in Abu Dhabi Located in Muroor ADNOC petrol station Al Zafrana, Al Mushrif, Musaffah, Motor World, Al Falah, Al Manasir and has established itself as one of the top car servicing centre in the area. We have achieved success by employing first class factory trained vehicle technicians that are able to work on all makes of car and light commercials. That have produced a first class job every time. And the most important thing of all, we have earned the trust and loyalty from our valued customers. The technician working on your car is a fully qualified vehicle technician and he will welcome any question or input you may have. The service reception will keep you advised on the progress of your vehicle. We offer a faster, efficient and friendlier service than that of the bigger Car Servicing companies around.

Read More

Faizal

MUSAFFA M 10, MUSAFFA INDUSTRIAL AREA, MUSAFFA, AB, United Arab Emirates (UAE)