AVP & Manager- Operational Risk & Controls ( Emiratized Role )

First Abu Dhabi Bank

To lead and govern enhancement in the Group Operations department as a whole by improving the quality of its operational health through Operational Risk Assessments and Internal Controls. Consistently work independently towards enhancing operational efficiency as well as support in managing operational risk.

Policies, Systems, Processes & Procedures

• Manage and govern effective implementation of ORC functional policies, procedures and controls covering all areas of assigned department activity so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.
• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Demonstrate compliance to organization s values and ethics at all times to support the establishment of a value drive culture within the bank.

• Continuous Improvement

• Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

• Reporting

  Manage and review in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.

• Risk Assessments

• Effectively and independently carry out the Risk Assessment to monitor and control the residual risks identified by following the Operational Risk Management (ORM) policies and framework at Group Operations

• Audit Remediation

• Track, monitor and Support for completing agreed actions for remediation of Audit

• Incident Management

• Manage & govern all the incidents right from Control Failure till mitigation including determination of owner of the incident in order to log the incidents

• Dashboard Reporting

• Review of monthly Operations Dashboard providing details of all the Key Performance Indicators from Operations and Controls perspective

• KRI / RCSA / Action Plans

• Monitor the timelines of all phases of RCSAs from Risk Identification to Action Planning for residual risks including the KRI monitoring

• Periodic Reviews

• Implementing robust tools / processes to identify / mitigate / assist Group Operation on operational risks, by way of OC reviews & tracking open issues for closure
• Manage and carry out independent Output Control and Operational reviews, to support Group Operations to identify / mitigate / assist Group Operations on Operational Risks

• AML and Regulatory Compliance

• Assist in ensuring Anti money laundering, Central Bank Guidelines and other internal policies / procedures are strictly followed and any deviations are reported to levels prescribed.

• Initiatives and Tools

• Provide efficient support in demonstrating proactive pursuit of Group Operation initiatives and any external initiatives assigned to ORC / Group Operation and develop exception reports to suit the OC and operational reviews