AVP- Trade Finance Operations First Abu Dhabi Bank FAB

Team Supervision

• Organize and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy.
• Provide on-the-job training and constructive feedback to assigned team to support their overall development.
• Promote the organization s values and ethics in all activities within the team in order to support the establishment of a value drive culture within the bank.

Budgeting and Financial Performance

• Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.

Policies, Systems, Processes & Procedures

• Provide inputs and implement policies, systems and procedure for the assigned team so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service

Continuous Improvement

• Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Reporting

• Prepare sectional statements and reports timely and accurately to meet FGB-NBAD and department requirements, policies and quality standards.

Other

• Maintain zero operational loss
• Adherence to SLA and Customer TAT
• Achieve satisfactory Internal/external Audit, OCS and OR ratings
• Achieve high Customer Satisfaction Score
• Achieve high rate of employee satisfaction.
• Undertake employee productivity measures
• Ensure adherence to Training Man-Days for team and self
• Execute departmental initiatives as advised
• Responsible for effectively processing/checking, verifying and authorizing transactions as per approval matrix, ensuring processing of transactions is carried out in a controlled manner.
• Effectively monitoring compliance to regulatory guidelines and local/international sanctions in Trade Finance processes and improving the controls to identify/mitigate risk.
• Ensuring self and staff adhere to Standard Operating Procedures of PBO at all times and recommend/implement changes in policies, procedures, processes and systems in line with development in the industry.
• Participate and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Support in preparation, control testing for BIA , RCSA, as per Risk and audit management policy
• Monitoring and reconciliation of Internal/Income /Suspense account and Attestation of the accounts as per bank policy.
• Developing and introducing robust tools/processes to identify/mitigate operational risks attached to the department.
• Support the development and implementation of policies / procedures / practices towards Cost efficiency.
• Support the line manager in sustaining higher / acceptable rate of Employee Satisfaction in line with Bank Policy.
• Ensure Anti money laundering, Central Bank guidelines and other internal policies / procedures are strictly followed and any unusual transactions are reported to levels prescribed.
• Keeping self-apprised of developments taking place in the industry and disseminate them to staff under direct and indirect reporting where applicable.
• Proactively highlight situations of extraordinary non-operational risks e.g. market and legal risks, which may arise due to transactions that are entered into.
• Prepare statistical data for internal and external relationship.
• Deal with internal customers/counterparts in other banks to respond to queries and problems
• Correspondence of routine nature with customers and other external/internal contacts
• To provide technical guidance to customers when needed.
• To hold records in safe custody.
• To participate and implement projects, system development and other initiatives applicable to the department.
• Support Line Manager in developing, coaching, monitoring staff performance and arranging remedial training where necessary.
• Preparing SOPs as per the Audit and RMU requirement for TFU products.
• Any other duty/task entrusted by the Line Manager/Head.
• Target Zero complaints, minimum 95 percent adherence to TAT standards as agreed with business. Achieve more than 90% satisfaction score in the internal customer survey.
• NIL unauthorized breaches in Policy/regulatory requirement ad SOP s. Satisfactory rating in all audits-INA/RMU/OCS/Self- Assessment.
• NIL breaches in housekeeping (reconciliations. Tracers ,DCFCL etc)
• NIL critical findings in regulatory/external/internal audits
• No. of PI (Process improvements) proposals found fruitful by management. No. of successful PI s implemented
• Create a positive environment on the floor for employees and support them in achieving their respective goals