What you ll be doing
Contributing to Customer Service in line with the service
model and quality standards of the Venue in order to ensure customer
satisfaction, along with colleagues and the other functions of the outlet (Waiter
Hostess Kitchen Bar)Contributing to the tidiness and cleanliness of the Venue
in order to preserve the Image of the Outlet and respect local health and
the preparation of the outlet
to the tidying up and cleaning of the outlet and of the Back of the House
to the proper delivery of service
completed kitchen orders and deliver food from kitchen to the guest ensuring
accuracy and timeliness.
efficient and courteous service of food and beverages to all guests and ensure
that guest expectations are met or exceeded.
with the chefs and other team members ensuring all standards are met with
attention to detail.
the right dishes to the right Customers [following the Customer positions] at
the right tab le, naming each dish
while serving it and explaining it.
the waiter if required
to the Barman the service of dishes for lunch/dinner at the bar
in clearing, cleaning and setup of tables, chairs, linens, china, glass and
silver for service in an unobtrusive manner.
in stocking linens, china, glass, silver, and food items for service; assist in
preparation of smaller items such as toast, soup, or beverages.
the mise en place and maintains the operating equipment to ensure smooth and
in the breakdown, cleaning and set-up of food on stage.
a good knowledge of the menu and be able to assist guests with menu items in an
informative and helpful way.
guest needs, ascertain satisfaction, and offer suggestions, and respond
urgently and appropriately to guest concerns and requests.
to closing operations
the tidying up operations at the end of the evening
the cleaning operations at the end of the evening
to the compliance with Image standards and health and safety regulations
continuously to maintain the venue tidy and clean
the weekly planning
present at one s workplace at any time
contract regulations and health and safety provisions
be fully conversant with all Food and Beverage policies and procedures.
daily briefing and get a handover from the previous shift
to work any shift that is assigned to him/her by Management or Supervisor
any other duties that may be assigned to him/her
and handles all complaints, concerns or special requests of guests.
•Work harmoniously and professionally
with co-workers and supervisors.
What we re looking for
• Great conversational
skills and teamwork-oriented
• Positive outlook and
• Previous serving
experience is a big plus
This role requires the ability to move and lift up to 25 lbs. Standing,
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment, we ll ask
you to complete safety training and certification.
Connect your passions with a rewarding opportunity
You re a food and beverage enthusiast who really enjoys making others
feel at home. When you work with us, you'll get to entertain and meet people
from all over the world as you build your experience. Join us and grow
through opportunities to explore the business, opening yourself to various
career options. No matter your path, we ll make sure you feel right at home.