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Banquet Supervisor

Kempinski Hotel

1 - 3 years Dubai - United Arab Emirates

Bachelor of Hotel Management(Hotel Management). Any Nationality

, Posted on May 7, 2018 1 Opening

Job Description

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Key Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
• Be knowledgeable of all services and products offered by the hotel.
• Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
• Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
• Ensure that the various type of functions held at the hotel achieve a level of service and quality unique in its competition set.
• Ensure regular on the job trainings are conducted to all service members of the Banquet team.
• Be constantly involved in the operation ensuring that a senior team member is opening and closing every event.
• Conduct daily pre shift meetings to employees on preparation, guest profile, service and menu served. Conduct monthly inventory on operating equipment together with the stewarding department.
• Establish rapport with guest and meeting organizers to ensure guest satisfaction and personalized service.
• Be demanding and critical when it comes to service and set-up standards.
• Organize with Stewarding and Housekeeping that all areas are regularly maintained.
• Be able to run all type of events successfully in the role of a headwaiter and take ownership of the appearing challenges.
• Deliver an impeccable service at all times in line with the luxury reputation of the hotel and matching the guest requirements which might vary from event to event.

Industry Type : Hotels / Hospitality
Functional Area : Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile

* Desired Skills & Qualifications:
• BA/BSc in Hospitality Management or related field
• Minimum 1 year experience in similar role, ideally in a five star luxury hotel
• English excellent oral and written skills
• Additional language beneficial
• Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions
• Proficiency in Excel and Word
• Passion for luxury hospitality and Food & Beverage


Banquet Supervisor Housekeeping Service Hospitality management Luxury English Business Analyst guest satisfaction Writing skills Setup Entertainment

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Kempinski Hotel

Beginning its journey in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Headquartered in Geneva, the group has a wide collection of distinguished properties all over the world including the UAE (Dubai, Ajman, and Abu Dhabi), Qatar, Saudi Arabia, Egypt, Germany, Indonesia, China, Austria, Thailand, Turkey, and other locations. Each year, Kempinski keeps adding new destinations in the Middle East, Asia, Africa and Europe. Moreover, Kempinski Hotels owns and operates a broad international portfolio of more than 70 Hotels, luxury resorts, business and Spa hotels reflecting the finest and mesmerizing traditions of European hospitality.

The group believes its success completely relies on its diversified team of dedicated and experienced professionals. Kempinski provides numerous exciting and rewarding career opportunities and other benefits such as People Training and Talent Development Programs to ensure a great learning process for its people. It employs over 22,500 employees in more than 30 countries, with an average of 4 million guests every year. The Hotel Group believes that its corporate social responsibilities extend beyond its guests and employees into the communities where it operates.

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